Cash Applications Supervisor (Hybrid)

Cash Applications Supervisor

We are seeking a Cash Applications Supervisor to join our team. This role will direct the daily functions of the Cash Applications department working with the Client Accounts Manager. Ensure proper policy is being followed and established performance metrics are being met. Use metrics to monitor and manage the Cash Applications team and provide detailed insight on how to best reach set goals. Work with the manager on performance issues, assist in identifying any areas of opportunity, and help to create a plan of action for individuals who fail to meet minimal acceptable performance standards in their role. Also serves as the point of contact and the first line of escalation for all Partner or client-related issues. A variety of other accounting responsibilities may be required in accordance with the Firm's established policies and procedures.

Key responsibilities include :

• Ensure adherence to the Firm's accounting and finance policies and procedures with a strong focus on the performance of their respective Cash Applications team members.
• Supervise the cash posting for the Firm and oversee the month-end close.
• Communicate and report to attorneys and senior management on cash applications-related issues.
• Serve as the first line of escalation for Partner or client issues, working with all parties to determine the best and most timely course of action for resolution.
• Resolve escalated issues and serve as a point of contact for matters where Cash Applications team members are not authorized to resolve or if they are unable to determine an appropriate solution.
• Monitor unidentified accounts and daily unapplied balance and communicate status to necessary parties.
• Act as a liaison between the Cash Applications team and the Client Accounts Manager for direction and weekly status updates.
• Create and organize team meetings to deliver communication regarding Firm policy updates, training issues, and team performance.
• Provide guidance, coaching, and mentoring to Cash Applications team members.
• Approve time cards, PTO requests, and manage the team calendar to ensure appropriate coverage.
• Participate in staffing discussions, planning, and interviews.

Qualifications include :

Minimum education : Bachelor's degree preferred, but may be substituted for relevant legal work experience.

Our goal is to promote a work environment in which individuals have access to the resources they need to be their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being. Below is a list of some of the benefits we offer : comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSAs and HSAs; FSAs for dependent care; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; pre-tax transit and parking program; backup dependent care; senior care planning support; resources for individuals with development disabilities and their caregivers; and paid holidays and other paid time off, including paid leave for new parents.

Holland & Knight is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related conditions, transgender status, and sexual orientation), national origin, age, disability, genetic information, veteran status or any other factor prohibited by law. Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland & Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit the Legal Information Portal for Holland & Knight LLP's privacy policies.