Digital Voice Solution Engineer

Location : Philadelphia On site

Role : Digital Voice Solution Engineer

As a key member of the team, you will be responsible for driving on-time, high quality releases across a large number of devices.

You would be responsible for the complete release management lifecycle, which includes scheduling, coordination, and management of releases

on number of deployed devices.

The position will require daily collaboration with Development, Field Triage and QA teams at different geographical location.

You will assess and implement new tools, plugins, etc. that are necessary to improve the software release engineering process.

You will manage risks and resolve issues that affect release scope, schedule and quality.

Ensure stable / release branch builds are in good health daily;

provide test guidance to QA teams for the release targets and ensure targets are on track;

collaborate with Field Triage team to review the machine metrics for the key aspects of video, broadband, and voice related functionalities;

prioritize customer Call In Rate, Truck Roll, and performance related issues in the next release;

integrate target into release branch prior to official release build;

conduct post-deployment feature reviews to ensure features are doing well in the field;

maintain warehouse and factory images up-to-date with recent releases;

communicate release notes and plans to external stakeholders;

• 6-7 years of experience in Engineering and Release Management in Broadband / networking domain
• A strong technical background in Software engineering including best practices and understanding of software development lifecycle.
• Excellent analytical and troubleshooting skills.
• Experience with Continuous Integration & Delivery
• Good in Release Management experience in Agile environment.
• Lead and own activities that would drive Release excellence on all RDK devices
• Excellent organizational, technical, problem solving, and communication skills
• Document processes, identify potential points of failure, and perform root cause analysis.

Knowledge and experience in Build / Release technology such as :