Job summary :
Takes orders and serves food and beverages to guests in the restaurant and cocktail area. Responsible for all aspects of professional food service and guest satisfaction. Essential functions : Must be willing and able to :
- Effectively service a 6 table station
- Accurately account for and balance all sales and receipts
- Communicate clearly with the kitchen both verbally and utilizing the computer register system
- Present and encourage current promotional information and materials to guest
- Accurately account for all guest checks issued
- Accurately record and account for all items ordered and served
- Accurately accept payment from guest
- Notify guest of any automatic gratuity
- Perform calmly and effectively under pressure
- Communicate with guest clearly, patiently, courteously and with good humor
- Perform varied duties to ensure all aspects of service according to standing operating procedure
Requirements
Qualification standards :
Must provide a minimum of 2 years full-service restaurant experience or the equivalentMenu and specials
Wine listLiquor list and special drinksAccounting proceduresLayout of restaurant including table numbers and station numbersIndividual restaurant orientation material including rules and philosophiesMust be willing and able to :
Meet personal schedule requirements punctuallyBe courteous, pleasant and good naturedRespond to the needs of difficult guests with patience and courtesyAccept constructive criticismGet along with co-workersProvide a clean, well manicured persona that reflects the established image of the restaurantStand and walk for an entire shiftSafely transport food from kitchen to guest table over slick, uneven surfaceTransport food to service a party of 4 in a single tripTransport food and beverage items from source to any guest table continually throughout a shiftSafely move about in all areas of the restaurantWork nights, weekends and holidaysApplicants should have prior experience in a full service restaurant.