Talent.com
Direct of Dining Services
Direct of Dining ServicesCompass Group • Culver City, CA, US
Direct of Dining Services

Direct of Dining Services

Compass Group • Culver City, CA, US
30+ days ago
Job type
  • Full-time
Job description

Director Of Dining Services

Pay Grade : [[payGrade_obj]]

Salary : $115,000 - $120,000

Other Forms of Compensation :

With people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence.

With four distinct operating companies Morrison Living, Unidine, Coreworks, and The Hub, we are shaping the industry's future leaders with a culture of service focused on elevated hospitality for community living across the country. Join us and discover how we drive mutual success that leaves lasting impressions.

Job Summary :

The Director of Dining Services is the strategic business leader of the community's food and beverage / culinary operation ensuring resident and client satisfaction by providing a consistently high-quality product and best-in-class hospitality, while also meeting financial goals and driving a positive work environment. You will oversee the development and implementation of departmental strategies and ensures implementation of the Compass Community Living's service strategy as well as be the face of the company.

Leading Food & Beverage Operation :

  • Develop and implement overall operating strategy that is aligned with the Compass Community Living and client business strategy, disseminates the vision within the community so all team members understand expectations.
  • Must have an entrepreneurial approach and take full ownership of driving desired outcomes as if the business owner and hold the on-site leadership team accountable for demonstrating desired service behaviors.
  • Ability to quickly evaluate personnel, operations, and culinary situations and make appropriate recommendations to person(s) involved.
  • Maintain a professional and positive demeanor with a high level of resilience during stressful periods, have an ability to adapt and problem solve when required.
  • Perform daily walk-through to ensure full compliance with Department of Health regulations and Compass Group standards.
  • Directs and conducts safety, sanitation, and maintenance programs.
  • Ensures that regular, ongoing communication occurs in all areas of food and beverage by leading pre-meal briefings and staff meetings.
  • Advise and update the executives, supervisors, co-workers, and subordinates on relevant information in a timely manner by telephone, in written form, e-mail, or in person.

Business and Financial Competence :

  • Understanding market dynamics, enterprise level objectives and important aspects of Compass Community Living's business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions to drive business results.
  • Capability to recognize and understand P&L drivers for the purpose of analyzing and evaluating results, identifying opportunities, and put plans into action to deliver expected results.
  • Develops overall budget and operates the account in accordance with the approved budget, while providing the client with the maximum value for the dollars spent.
  • Coaches and supports team to optimally manage wages, food & beverage cost, and controllable expenses (e.g., restaurant supplies, uniforms, etc.)
  • Reviews financial reports and statements to determine how the account is performing against budget.
  • Works with team to resolve areas of concern and develops strategies to improve the department's financial performance.
  • Ensuring Exceptional Customer Service :

  • Understand the client's business model to prioritize what is most important to their residents.
  • Be visible within the community to build and maintain excellent relationships with residents, staff, and other departments within the community to be seen as a member of the client's management team.
  • Review resident satisfaction results and other data to identify areas of improvement, share feedback with all team members to ensure resident and client expectations are met, and take appropriate corrective when needed to deliver desired outcomes.
  • Improves service by communicating and assisting individuals to understand resident needs, providing mentorship, feedback, and individual coaching when needed.
  • Stays aware of market trends and introduces new food and beverage products to meet or exceed resident expectations, generate increased revenue, and ensure client satisfaction.
  • Empowers employees to provide excellent service that exceed resident and client satisfaction.
  • Team Building & Management :

  • Regularly lead team member meetings.
  • Create a positive work environment by serving as a role model to demonstrate appropriate behaviors, make each person feel important and motivated to deliver a best-in-class hospitality experience for our residents.
  • Establishes goals including performance goals, budget goals, team goals, etc.
  • Solicits employee feedback, applies an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
  • Identifies the developmental needs of others, coach, and mentor team members by providing feedback and training to achieve performance objectives and reach their fullest potential.
  • Ability to cross-train abilities for all skills, promotes the professional growth and development of the entire team.
  • Ability to find, train, and retain talent starting with behavioral based interviewing.
  • Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity, and entrepreneurial leadership to meet the business needs of the operation.
  • Ensures employees are treated fairly and equitably.
  • Empathetic leader while still being able to hold self and team members accountable.
  • Preferred Qualifications :

  • B.S. Degree in Food Services Technology / Management or related field; or A.A. Degree plus four years of directly related experience preferred.
  • Five to seven years of direct foodservice operational management experience with inventory and purchasing knowledge and control.
  • Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
  • Previous P&L accountability or contract-managed service experience is desirable.
  • Strong supervisory, leadership, management, and coaching skills
  • Strong communication skills, both written and verbal
  • Ability to communicate on various levels to include management, client, customer, and associate levels.
  • Excellent financial, budgetary, accounting, and computational skills
  • Proficient computer skills to include various computer programs, Microsoft Office programs, e-mail, and the Internet.
  • ServSafe Certified
  • Associates at CCL are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance / AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Holiday Time Off (varies by site / state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave
  • Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

    Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

    Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer : this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los

    Create a job alert for this search

    Dining • Culver City, CA, US

    Related jobs
    Restaurant Manager

    Restaurant Manager

    Denny's #7438 • Los Angeles, CA, USA
    Full-time
    Quick Apply
    Reporting to the District Manager, the Restaurant Manager will be responsible for overall restaurant operations execution and management of staff, controllable profit plan achievement, guest count ...Show more
    Last updated: 30+ days ago
    Assistant Manager

    Assistant Manager

    FF Corp • North Hollywood, California, United States, 91605
    Full-time
    As an Assistant Manager, you will achieve sales growth and maintain company standards of excellence for your assigned shift by managing the flow of food service activity, assigning tasks, overseein...Show more
    Last updated: 30+ days ago
    General Manager

    General Manager

    Calif Chicken Cafe • Santa Monica, CA, United States
    Full-time
    Calif Chicken Café is a dynamic and evolutionary restaurant group that continues to strive to provide the highest quality food, service and experience to our guests. We seek leaders who are team ori...Show more
    Last updated: 30+ days ago • Promoted
    General Manager

    General Manager

    Dhillon Foods Inc • Long Beach, California, United States, 90806
    Full-time
    Restaurant managers are responsible for managing the overall operations of the restaurant and in building strong teams that provide excellent customer service to our guests.You will recruit, select...Show more
    Last updated: 30+ days ago
    Assistant Manager

    Assistant Manager

    JYM Enterprises Inc. • Pasadena, California, United States, 91107
    Full-time
    As the Assistant Restaurant Manager you will manage restaurant operations in conjunction with, or in the absence of, the Restaurant Manager. You will recruit, select, train and develop restaurant em...Show more
    Last updated: 30+ days ago
    RESTAURANT MANAGER

    RESTAURANT MANAGER

    Del Taco • San Pedro, CA, US
    Full-time
    Reporting to the Area Director, the Restaurant Manager is responsible for protecting and delivering the Del Taco Brand, to grow sales while maximizing the efficiency and profitability of the restau...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager

    Assistant Manager

    Jack in the Box • Sylmar, California, United States, 91342
    Full-time
    Great employees deserve great benefits!.Paid vacation 3 weeks per year.Medical, dental, vision, and life and disability plans. Sick time and company holidays.Leave programs for qualifying events.Eli...Show more
    Last updated: 30+ days ago
    Director of Food & Beverage

    Director of Food & Beverage

    Noble 33 • Los Angeles, CA, US
    Full-time
    About Casa Madera : Where The Sand Meets The SeaWhen you first step into Casa Madera, you immediately recognize something inherently inviting. Time slows as you dip into a warm, immersive experience ...Show more
    Last updated: 22 days ago • Promoted
    Service Assistant

    Service Assistant

    WKS Restaurant Group • Culver City, California, United States, 90230
    Full-time
    Listed wages are based on company-wide ranges.Actual earnings will vary based on factors such as : restaurant brand, experience, education, geography, applicable minimum wage, unit volume(s), hours ...Show more
    Last updated: 30+ days ago
    Assistant Manager

    Assistant Manager

    Bromley-Ocean View Foods • Panorama City, California, United States, 91402
    Full-time
    As the Assistant Restaurant Manager you will manage restaurant operations in conjunction with, or in the absence of, the Restaurant Manager. You will recruit, select, train and develop restaurant em...Show more
    Last updated: 30+ days ago
    Assistant Director of Food & Beverage

    Assistant Director of Food & Beverage

    The Fairmont Hotel • Long Beach, CA, United States
    Full-time
    Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfr...Show more
    Last updated: 30+ days ago • Promoted
    Restaurant Manager

    Restaurant Manager

    Denny's #8180 • Los Angeles, CA, USA
    Full-time
    Quick Apply
    Reporting to the District Manager, the Restaurant Manager will be responsible for overall restaurant operations execution and management of staff, controllable profit plan achievement, guest count ...Show more
    Last updated: 30+ days ago
    Queen Mary Hotel - Food Runner-Full Service Restaurant 1

    Queen Mary Hotel - Food Runner-Full Service Restaurant 1

    Evolution Hospitality • Long Beach, California, United States, 90802
    Full-time
    Queen Mary Hotel - Food Runner-Full Service Restaurant 1.The Food Runner creates an excellent dining experience for members and guests by anticipating their needs and serving them in a professional...Show more
    Last updated: 22 days ago
    Restaurant Manager

    Restaurant Manager

    Denny's • Los Angeles, CA, US
    Full-time
    Denny's is America's diner, and our employees love feeding people! Not just the perfect breakfast or burger, but feeding the lives of our customers by giving them a place to share great conversatio...Show more
    Last updated: 30+ days ago • Promoted
    Del Amo - Shift Leader

    Del Amo - Shift Leader

    sweetgreen • Torrance, California, United States, 90501
    Full-time +1
    A Healthier Future Starts With You!.Every great team is led by a great leader.As a Shift Leader, youll support daily restaurant operations and bring our mission to life, building healthier communit...Show more
    Last updated: 22 days ago
    Director of Food and Beverage

    Director of Food and Beverage

    EOS • Beverly Hills, CA, US
    Full-time
    A Beverly Hills icon since 1975, L'Ermitage stands proudly as a Forbes Five-Star, AAA Five Diamond, Two Michelin Key hotel. Tucked along a serene palm-lined boulevard just moments from the city's mo...Show more
    Last updated: 5 days ago • Promoted
    Restaurant Manager

    Restaurant Manager

    Denny's #6789 • Los Angeles, CA, USA
    Full-time
    Quick Apply
    Reporting to the District Manager, the Restaurant Manager will be responsible for overall restaurant operations execution and management of staff, controllable profit plan achievement, guest count ...Show more
    Last updated: 30+ days ago
    Restaurant Manager

    Restaurant Manager

    Franchisee • Los Angeles, California, United States, 90024
    Full-time
    Compensation : $68,500 - $78,000 / year.DENNY'S RESTAURANT MANAGER POSITION.At Denny's, we love feeding people.If you have a passion for food and serving others, see what your future can hold at Denny...Show more
    Last updated: 30+ days ago