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Credentials Representative Intern INDYCAR, 2026 Season

Credentials Representative Intern INDYCAR, 2026 Season

Penske Entertainment (IMS, INDYCAR, IMS Productions)Indianapolis, IN, US
13 days ago
Job type
  • Full-time
Job description

Credentials Representative Intern INDYCAR, 2026 Season

The Credentials Intern supports the planning and distribution of credentials for the INDYCAR season and events at IMS, including the Indianapolis 500 presented by Gainbridge, Brickyard Weekend, and other related events. Reporting to the Sr. Coordinator, Guest Relations, this role assists with credential processing, customer service, and on-site event support.

In this role, you'll be an important part of delivering top-tier experiences to fans, partners, and teams across the motorsports world. You'll take ownership of key responsibilities, collaborate across departments, and bring energy and innovation to a fast-paced environment.

Your responsibilities include :

  • Develop and maintain outstanding working relationships
  • Deliver a positive first impression for guests at INDYCAR events
  • Assist with the printing, fulfillment, and delivery of INDYCAR Annual Credentials
  • Perform necessary organizational functions
  • Organize and distribute event tickets and parking passes
  • Assist with the organization and preparation for INDYCAR events
  • Organize and manage INDYCAR credentials email inbox
  • Educate customers about the different benefits and levels of access provided by various credentials
  • Become proficient in the IMS point of sale software and INDYCAR Credentialing Platforms
  • Assist IMS Credentials Team during second half of internship with credential functions for IMS events
  • Other duties as assigned by the supervisor

What you bring :

  • Exceptional customer service skills
  • Office experience preferred but not required
  • High integrity and confidentiality
  • Team-first outlook with the ability to build strong working relationships with peers
  • Proactive, innovative thinker who takes initiative
  • Strong verbal and written communication skills
  • Ability to adjust well to change in a fast-paced work environment
  • High level of professionalism
  • Organizational skills and ability to multitask
  • Cultural competence and the ability to thrive in a diverse environment
  • Alignment with Penske Entertainment's core values and standards
  • Education :

  • Currently pursuing an undergraduate or graduate degree in Tourism & Convention Management, Event Management, Sports Management, Marketing, Public Relations preferred.
  • Leadership :

  • This position does not have any supervisory responsibilities
  • Flexibility & Travel :

  • Begins between November and December 2025 and concludes in early August (must be available for majority of INDYCAR & IMS events during this time)
  • Requires a minimum of 12 hours per week during November and / or December and ramps up to 25-30 hours per week beginning in January
  • Works a minimum of 40 hours per week including weekends during May and Brickyard Weekend (late July)
  • Opportunities to travel to 2-3 INDYCAR races during the season including the Season opener in St. Peterburg, FL
  • Physical Demands :

  • Ability to occasionally lift and / or move up to 25 pounds
  • Stamina to work long hours and willingness to work an irregular schedule
  • Comfort working indoors / outdoors and around event noise
  • Work Environment :

  • Work is performed in both an office environment and outdoors, and near other workers
  • Staff will be exposed to those conditions normally encountered in a business office environment
  • Staff will be faced with frequent interruptions and must interact with others on a regular basis
  • The noise level in the work environment can be loud, due to professional racing events
  • Equal Opportunity :

    Penske Entertainment is proud to be an equal opportunity employer. We're committed to creating a workplace where everyone can thriveregardless of race, gender, orientation, background, or ability.

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