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Sr. Director, Global Business Process Owner Quote to Cash
Sr. Director, Global Business Process Owner Quote to CashYeti • Austin, TX, US
Sr. Director, Global Business Process Owner Quote to Cash

Sr. Director, Global Business Process Owner Quote to Cash

Yeti • Austin, TX, US
6 days ago
Job type
  • Full-time
Job description

Global Business Process Owner

At YETI, we believe that time spent outdoors matters more than ever and our gear can make that time extraordinary. When you work here, you'll have the opportunity to create exceptional, meaningful work and problem solve with innovative team members by your side. Together, you'll help our customers get the high-quality gear they need to make the most of their adventures. We are BUILT FOR THE WILD.

We are seeking a strategic and experienced Global Business Process Owner (GBPO) to lead the transformation and optimization of the Quote to Cash (O2C) process across the enterprise. This role is central to enabling SAP S / 4HANA capabilities, driving enterprise-wide standardization, and ensuring seamless integration across business and IT. This role bridges business strategy and technology execution, ensuring that global processes enable operational efficiency, scalability, and alignment to YETI's growth objectives. The ideal candidate brings experience in global process leadership, ERP transformation, and stakeholder influence, with a strong enterprise-first mindset and a track record of delivering measurable operational outcomes.

Key Responsibilities :

  • Own the global Q2C process design, governance, and continuous improvement strategy.
  • Lead the enablement of SAP S / 4HANA for Q2C, ensuring alignment with business objectives and technical architecture.
  • Define and implement future state processes, global templates, and decision frameworks for transportation management, warehouse operations, inventory control, and logistics execution.
  • Serve as input authority for system configuration and data governance.
  • Collaborate with cross-functional teams (Sales, Finance, IT, Supply Chain, Customer Service) to harmonize processes and drive adoption of best practices.
  • Influence senior business and IT leaders to align on transformation goals, priorities, and change management strategies.
  • Establish and monitor KPIs to measure process performance, user adoption, and business impact.
  • Serve as the voice of the business during design and testing.
  • Drive change management, training, and communication plans to support global rollout and sustainment.
  • Ensure compliance with internal controls, regulatory requirements, and enterprise architecture principles.

Qualifications :

  • 5+ years of experience in business process ownership, ERP transformation, or enterprise architecture, with a focus on Order to Cash.
  • 10+ years of management experience.
  • Extensive experience with end-to-end Q2C lifecycle, including pricing, order management, and payment (invoicing, billing, collections).
  • Deep expertise in SAP S / 4HANA O2C modules, data models, and integration frameworks.
  • Proven success leading global process design and ERP enablement initiatives.
  • Enterprise-first mindset with demonstrated ability to influence stakeholders, advocate for effective process management, and lead teams.
  • Excellent communication, stakeholder management, and decision-making skills.
  • Ability to influence across business units, geographies, and IT functions.
  • Experience with process governance, performance measurement, and continuous improvement.
  • Preferred SAP S / 4HANA certification or equivalent experience.
  • Familiarity with Agile or hybrid delivery methodologies.
  • Experience with enterprise integration platforms and data governance tools.
  • Background in global organizations with complex business models and matrixed environments.
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    Sr Director Global • Austin, TX, US

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