Talent.com
Customer Service Associate
Customer Service AssociateWalgreens • Gilbert, AZ, US
Customer Service Associate

Customer Service Associate

Walgreens • Gilbert, AZ, US
30+ days ago
Job type
  • Full-time
Job description

Customer Service Associate

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and / or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Implements Company asset protection procedures to identify and minimize profit loss.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies / procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
  • Training & Personal Development

  • Attends training and completes PPLs requested by Manager or assigned by corporate.
  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

    Requires willingness to work flexible schedule, including evenings and weekend hours

    Preferred Qualifications

  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evenings and weekend hours.
  • We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability / veterans.

    The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.

    This role will remain open until filled.

    Create a job alert for this search

    Customer Service Associate • Gilbert, AZ, US

    Related jobs
    Customer Service Associate

    Customer Service Associate

    Savers / Value Village • Mesa, AZ, US
    Full-time +1
    Job Title : Customer Service Associate.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goo...Show more
    Last updated: 30+ days ago
    Share Your Opinions. Earn Rewards.

    Share Your Opinions. Earn Rewards.

    Opinion Edge • Fountain Hills, AZ, US
    Full-time
    Join Opinion Edge today and get paid for your insights! Take short surveys on the topics that matter to you and earn rewards for every completed survey. Sign up now and start turning your voice into...Show more
    Last updated: 25 days ago • Promoted
    Customer Service Representative - Remote - 50k-60k / Year

    Customer Service Representative - Remote - 50k-60k / Year

    Spade Recruiting USA • Fountain Hills, Arizona
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Associate

    Customer Service Associate

    Arizona Staffing • Gilbert, AZ, US
    Full-time
    Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...Show more
    Last updated: 24 days ago • Promoted
    Retail Sales Associate

    Retail Sales Associate

    Verizon • Casa Grande, AZ, United States
    Full-time +1
    A place to share your ideas freely - even if they're daring or different.Where the true you can learn, grow, and thrive.At Verizon, we power and empower how people live, work and play by connecting...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Associate

    Customer Service Associate

    Walmart • San Tan Valley, AZ, USA
    Full-time
    Join the Walmart team as a Customer Service Associate and provide friendly and helpful service to our customers.As a CSA, you will handle transactions, answer customer questions, and ensure that th...Show more
    Last updated: 24 days ago • Promoted
    Retail Sales Associate

    Retail Sales Associate

    Goodwill • Casa Grande, AZ, USA
    Full-time
    Join Goodwill as a Retail Sales Associate and help us provide quality goods to our customers.As an RSA, you will greet customers, handle transactions, and help keep the store clean and organized.Go...Show more
    Last updated: 24 days ago • Promoted
    Sales Associate

    Sales Associate

    Costco • Fountain Hills, AZ, USA
    Full-time
    At Costco, we are committed to providing the best possible shopping experience for our members.Join our team of dedicated sales professionals and work in a fast-paced, team-oriented environment whe...Show more
    Last updated: 24 days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Family Dollar • Fountain Hills, AZ, USA
    Full-time
    Join the team at Family Dollar and help us provide affordable products and great service to our customers.As a Customer Service Representative, you will be responsible for assisting customers, hand...Show more
    Last updated: 24 days ago • Promoted
    Seasonal Retail Sales Associate

    Seasonal Retail Sales Associate

    Kohl's • Casa Grande, AZ, US
    Full-time
    In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency.You will deliver speed o...Show more
    Last updated: 30+ days ago • Promoted
    Retail Sales Associate

    Retail Sales Associate

    Ashley Global Retail, LLC • Rio Verde, AZ, US
    Full-time
    We Don't Follow Trends, We Create Them.For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously g...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service

    Customer Service

    KFC • Casa Grande, AZ, US
    Full-time
    We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a grea...Show more
    Last updated: 30+ days ago