Coordinator, Sales and Artistry (Miami)

The Role :

After a period of rapid growth at Charlotte Tilbury, we are looking for a Sales & Artistry Coordinator to support our Miami market! The Sales and Artistry Coordinator is responsible for representing the authority in the industry through sales, education and artistry for a large multi-retailer territory. The Sales and Artistry Coordinator is responsible for the effective and efficient operations of the Charlotte Tilbury account in both Department and Specialty stores. An ambassador for the Charlotte Tilbury brand, the Sales and Artistry Coordinator is always reflecting the brand values with the Charlotte Tilbury 5 P’s Professional, Proactive, Passionate, Prescriptive, and Potential. Responsible for achieving optimal financial results by maximizing top line sales potential and ensuring superior service to our customers. Overseeing the day-to-day operations on counter, the Sales and Artistry coordinator is also responsible for strategizing future needs while executing with excellence : sales, brand engagement, merchandising, operations, training, and retail relationships. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer and in store support teams, which results in achievement of overall territory sales and strengthened Brand awareness.

Must be Bi-lingual Spanish - English

Role Accountabilities :

Sales

• Drive financial results in store to meet and exceed plan including Key Performance Indicators (KPI’s) – examples; Mix of Business (MOB), 0 + 12 Budget (Sales Plan), door ranking, and product ranking.
• Determine individual and team sales targets to meet and exceed plan.
• Communicate agreed targets and work with direct reports to identify and deliver sales objectives.
• Identify and execute key and incremental Eventing opportunities to bring Tilbury theater to the in-store experience to drive brand awareness and engagement.
• Inspire and motivate CT door teams to drive sales via the “Tilbury Touch” when Sales & Artistry Coordinator is not in door.
• Participate in regional meetings, team conference calls and regular touch bases to share best practices and create solutions to address business needs.
• Analyze business performance and proactively suggest improvement opportunities through artistry, education and operations.
• Responsible for being a specialist amongst the retail artistry brands, demonstrating an entrepreneurial spirit within the parameters of the company guidelines.
• Think creatively to ensure business growth year over year.

Customer Service

Team Development

Operations

Store and Retail Partner Relationships

Reporting Relationships : Reporting to the Sales & Artistry Executive

Requirements

Key Selection Criteria :

You Will Have :

Benefits

Base Salary Range : $65,000 - $75,000

Company Benefits :

Culture of the Team :

We win together as a team, supporting and developing each other through our careers. We embrace the challenge and work in an incredibly fast-paced environment with high expectations set by the business, shaking it up with our creative lead, Charlotte Tilbury, as we revolutionize the beauty industry. We love what we do, and we support each other while we share the magic with the world.

‘TO MAKE EVERYONE FEEL THE MOST BEAUTIFUL VERSION OF THEMSELVES’