Front Desk Manager

Who We Are WHO WE ARE White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow. What You'll Do and What You'll Bring WHAT YOU’LL DO The Front Desk Manager will carry out all daily shift operations of the Front Office department. Provide leadership, training and shift flow management. Coach and guide front desk agents and supervisors. Creates proactive hiring plans and assists in hourly interviews Always provide the highest quality of service to guests and ensure associates do the same. Will act as an ambassador of our establishment Perform hands-on duties as needed and be responsible for admin tasks such as financials, payroll, scheduling, etc. WHAT YOU’LL BRING Prior leadership or supervisory experience is required and experience with the specific brand hotel or upscale property is an added plus A passion for service with a positive, can-do attitude Ability to creatively problem solve and execute against the strategy and deliver results Ability to stand for extended periods of time and occasionally lift up to 30 pounds. Able to work nights, weekends, and holidays as needed and be on call as issues arise. What You Can Look Forward To WHAT YOU CAN LOOK FORWARD TO Day 1 Medical, Dental and Vision insurance Vacation / Paid Time Off (PTO) with rollover Complimentary wellness tools Unlimited referral bonuses 401(k) with company match Hostcare Resources healthcare concierge Leadership development Tuition reimbursement Discounts on hotel rooms, dining, and other travel / entertainment experiences Multiple hotels in each market = more opportunities White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates. Location Code : 7558