Talent.com
Customer Success Manager, Daylight
Customer Success Manager, DaylightRentable • Atlanta, GA, US
Customer Success Manager, Daylight

Customer Success Manager, Daylight

Rentable • Atlanta, GA, US
13 days ago
Job type
  • Full-time
Job description

Customer Success Manager, Daylight

We're a profitable, growth-stage company specializing in industry-leading martech and data SaaS products for the rentals industry. Originally known for building and operating one of the U.S.'s largest rental marketplaces, Rentable has since expanded its portfolio to include two high-growth products : Daylight, our Revenue Management solution, and Explore, our portfolio analytics and benchmarking platform.

We're a 100% remote team of 100+ employees across the U.S. We operate on a strict no a

  • holes policy and have built a community of high-performing people who take our work seriously but not ourselves.

While we've raised $30MM+ from world-class investors, we're profitable, well-capitalized, and have an indefinite runway. We pride ourselves on achieving rapid growth without burning capital.

If you like the idea of joining an industry-changing company made up of people who genuinely like each other, Rentable could be a great fit for you.

The Role

As a Customer Success Manager for Daylight, you'll play a critical role in helping our multifamily clients maximize the value of Rentable's revenue management platform. You will manage customer relationships end-to-enddriving adoption, retention, and growthwhile partnering closely with Pricing Advisors, Product, and Support to deliver measurable revenue performance outcomes.

This role requires a deep understanding of multifamily pricing strategy, data-driven decision-making, and customer relationship management. You'll act as a trusted advisor to operators, asset managers, and revenue teamshelping them achieve pricing efficiency and operational excellence using Daylight.

Responsibilities

  • Manage a portfolio of Daylight customers, ensuring successful adoption, engagement, and renewals.
  • Partner closely with Pricing Advisors to deliver measurable pricing performance and customer satisfaction.
  • Lead QBRs and business reviews focused on ROI, rent growth, and product impact.
  • Drive customer utilization through proactive outreach, data insights, and process recommendations.
  • Collaborate cross-functionally with Product, Onboarding, and Support to address issues and influence roadmap priorities.
  • Own renewals and support expansion opportunities in collaboration with Sales.
  • Act as the customer advocate internally, ensuring feedback is captured and prioritized.
  • Maintain accurate customer records and engagement notes in CRM systems (Salesforce, Asana, etc.).
  • Provide mentorship and subject matter input to peers as Daylight scales.
  • Qualifications

  • 5+ years of experience in Customer Success, Account Management, or Consulting, preferably in SaaS or PropTech.
  • Experience in multifamily revenue management, pricing strategy, or asset management is strongly preferred.
  • Proven ability to communicate technical or data-driven insights to executive-level stakeholders.
  • Strong analytical and problem-solving skills with a bias for action.
  • Highly organized and comfortable managing multiple complex accounts simultaneously.
  • Proficient in Salesforce or similar CRM tools, Google Suite, and analytics dashboards.
  • Excellent written and verbal communication skills; capable of influencing cross-functional stakeholders.
  • Bachelor's degree required; advanced degree or relevant industry certifications a plus.
  • Why Rentable :

  • 100% remote workplace
  • Competitive Compensation
  • Open Vacation Policy
  • Medical, Dental, and Vision Insurance
  • 100% paid Short-Term Disability, Long-Term Disability, and Life Insurance program
  • 401k Program
  • No A
  • hole policy
  • If you need assistance and / or a reasonable accommodation in the application or recruiting process, please contact your recruiter. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

    We want to alert you to potential recruiting scams targeting job seekers. Please note that our company will never request payment, personal information, or any confidential details during the interview process.

    Create a job alert for this search

    Customer Manager • Atlanta, GA, US

    Related jobs
    Field Service Manager

    Field Service Manager

    Step Up Recruiting • Fayetteville, GA, US
    Full-time
    Quick Apply
    Candidates must be great at leading people.This is a leadership role requiring them to inspire the team and get them to buy into all company goals and standards while feeling appreciated, worthy, a...Show more
    Last updated: 30+ days ago • Promoted
    Business Insurance Analytics Associate

    Business Insurance Analytics Associate

    Marsh LLC • Fayetteville, GA, United States
    Full-time
    Award-winning, inclusive, Top Workplace culture doesn’t happen overnight.It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful w...Show more
    Last updated: 18 days ago • Promoted
    Shift Manager

    Shift Manager

    Wendy's • FAYETTEVILLE, GA, US
    Full-time
    As a Shift Manager you will be responsible for assisting the execution of daily operations activities.The following provides an overview of the basic responsibilities of a Shift Manager however, wi...Show more
    Last updated: 30+ days ago
    Customer Success Manager

    Customer Success Manager

    Growth Signals • Atlanta, GA, US
    Full-time
    Quick Apply
    Customer Success Manager Location : .US Remote (preference for major metro areas in EST / CST such as New York, NY) Type : Full-time Stage : Seed-stage AI Startup Industry : B2B SaaS / Artificial Intellig...Show more
    Last updated: 30+ days ago
    Account Manager

    Account Manager

    American Iron & Metal • Fayetteville, GA, United States
    Full-time
    American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 3500 employees worldwide. We have continued to prosper...Show more
    Last updated: 11 days ago • Promoted
    Assistant Manager

    Assistant Manager

    Join Parachute • Griffin, GA, US
    Full-time
    Quick Apply
    We’re building a better way to donate plasma — one that’s fast, friendly, and powered by smart technology - our donor app makes booking and earning easy for donors, and our team makes every visit f...Show more
    Last updated: 22 days ago
    Material Planning and Purchasing Manager - Electric Power

    Material Planning and Purchasing Manager - Electric Power

    Caterpillar • Griffin, GA, US
    Part-time
    Material Planning and Purchasing Manager.We are seeking a seasoned Procurement professional to join our global Electric Power Division (EPD) team as a Material Planning and Purchasing Manager at ou...Show more
    Last updated: 30+ days ago • Promoted
    Sr. Customer Success Manager

    Sr. Customer Success Manager

    OpenGov • Atlanta, GA, United States
    Full-time
    OpenGov is the leader in AI and ERP solutions for local and state governments in the U.More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov ...Show more
    Last updated: 10 days ago • Promoted
    Engineering & Facilities Operations Manager - Flow Center, Hampton GA

    Engineering & Facilities Operations Manager - Flow Center, Hampton GA

    Target • Hampton, GA, US
    Full-time
    Engineering & Facilities Maintenance Operations Manager.Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.Be...Show more
    Last updated: 18 hours ago • Promoted • New!
    Sales & Customer Success Associate

    Sales & Customer Success Associate

    SS Solutions • Dunwoody, GA, US
    Full-time
    Quick Apply
    Social Status Solution s’ successful impact in the telecommunications industry has been nationally recognized by our reputable clients!. As a prominent business consulting and sales firm locat...Show more
    Last updated: 30+ days ago
    Dealer Success Manager

    Dealer Success Manager

    Capital One • Alpharetta, GA, US
    Full-time
    As a Dealer Success Manager, you operate as a Strategic Consultant and Customer-Centric Partner to our auto dealers, anchoring your efforts firmly within the Capital One Sales Process.This role req...Show more
    Last updated: 3 days ago • Promoted
    Shift Manager – Flexible Schedule

    Shift Manager – Flexible Schedule

    Taco Bell • Griffin, GA, US
    Full-time
    Learn More About the MRCO Family at https : / / www.Competitive Pay, Optional Daily Pay, Flexible Scheduling, Paid Time Off, Free Meal During Shift, and Career Path Opportunities! Role : ...Show more
    Last updated: 27 days ago • Promoted
    Customer Success Manager, Mid-Market Premium Services

    Customer Success Manager, Mid-Market Premium Services

    Atlanta Staffing • Atlanta, GA, US
    Full-time
    At Intuit, our Customer Success Managers (CSMs) are trusted advisors, dedicated to helping our mid-market customers achieve success with Intuit Enterprise Suite (IES). As a CSM, you will build lasti...Show more
    Last updated: 20 days ago • Promoted
    Project Manager / Customer Success Manager

    Project Manager / Customer Success Manager

    Abacus Service Corporation • Atlanta, GA, US
    Full-time +1
    Project Manager / Customer Success Manager.Company : Enactor Limited and Enactor LLC Location : North East Atlanta area, GA Job Title : Project Manager / Customer Success Manager (CSM) Job Type : Perma...Show more
    Last updated: 30+ days ago • Promoted