TEKsystems is hiring : UX Researcher in Louisville

Job Description

Job Description

User Research Strategist

Seeking a highly motivated user researcher who is passionate about understanding customers’ needs, behaviors, and attitudes to inform digital strategy and product development decisions. The ideal candidate will have a strong understanding of qualitative and quantitative research methodologies and several years of experience structuring and conducting user research studies.

Responsibilities

• Translate unanswered questions and unexplored opportunities into well-defined research problems matched with suitable methodologies
• Draft research plans, protocols, and screeners and recruit and schedule research participants
• Conduct research using a variety of research methodologies, including field observations, user interviews, focus groups, card sorting, etc.
• Synthesize qualitative and quantitative data to uncover actionable insights and strategic opportunities for innovation
• Translate insights into compelling stories and artifacts that grow customer understanding and build empathy
• Communicate research findings and recommendations to stakeholders and leadership in a clear, concise, and compelling manner
• Partner with design and development to embed the voice of the customer into the product experience
• Facilitate workshops with multidisciplinary teams and users to build empathy, inspire ideation, and prioritize solutions

Qualifications