Talent.com
Wendy's
Shift ManagerWendy's • Bloomfield, CT, US
Shift Manager

Shift Manager

Wendy's • Bloomfield, CT, US
30+ days ago
Job type
  • Full-time
Job description

Position Overview

The Shift Manager position is the first management level role in the restaurant. This position is responsible for the opening and closing duties and assisting in the execution of daily operations. Responsible for overall restaurant effectiveness, quality and customer service. As needed, you may be assigned other managerial and supervisory responsibilities, including performing as the Ops Leader.


Key Responsibilities

  • Train, monitor, and reinforce food safety procedures to crew members
  • Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close
  • Perform walk-thru to ensure restaurant is ready to open/close and/or rush-ready
  • Work with Restaurant Management team to train, develop and communicate with crew members and Team Trainers through team huddles, manager meetings, etc. Supervise crew members and Team Trainers in a way that maximizes retention
  • Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies and procedures to "Delight Every Customer"
  • Work with Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employees
  • Help execute appropriate shift-specific procedures according to DOP. Assist the Restaurant Management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards.
  • Follow up and ensure resolution of VOC issues as needed
  • Onboard new hires in Workday


Qualifications

  • High School Diploma, GED or equivalent preferred
  • Must be at least 18 years of age
  • 6 months or more of restaurant, retail, customer service focused, or equivalent experience
  • Available for full time and close/ shifts
  • Certification for Open/Close Shift Manager
  • Ability to multi-task while maintaining composure and be able to give and take direction, work well in a team environment and have a strong service focus. Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues
  • Ability to work, concentrate and perform duties accurately in a fast paced environment that may involve noise and hot/cold temperatures or other elements. Must be able to stand for prolonged periods of time
  • Position requires the use of a headset. Frequent lifting and carrying (at times up to 50 lbs.), reaching, pushing, pulling, bending, kneeling and stooping is involved
  • Must be available to report for work promptly and regularly, as well as work all day parts and days of the week. May be required to transfer from one location to another and must have the ability to travel to other restaurants, Area office, etc., as business needs dictate
  • Must have or be willing to obtain ServSafe certification by end of training
Create a job alert for this search

Shift Manager • Bloomfield, CT, US

Similar jobs

Shift Manager

Pizza HutWest Springfield, MA, United States
Full-time

Position: Pizza Hut Shift Leader Job Summary: Reports to Restaurant General Manager, Assistant Restaurant General Manager - Continue to Add to Your Leadership Skills and Take What You've Learned... Show more

 • Promoted

Shift Leader

Taco BellHartford, CT, US
Full-time

Support the RGM by running great shifts in a self-sufficient manner.Take ownership and responsibility to solve problems; seek help from others when appropriate; and be willing to provide help and g... Show more

Team Leader

Tractor Supply CompanyWallingford, CT, United States
Full-time

Team Leader **Overall Job Summary** The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectiv... Show more

 • Promoted

Restaurant Shift Manager

Shake ShackNewington, CT, US
Full-time +1

Our secret to leading the way in hospitality? We put our people first!.At Shake Shack, our mission is to Stand For Something Good in all that we do.From our teams to our neighborhoods, we're commit... Show more

 • Promoted

Shift Leader/Assistant Manager (Domino's #4052 - 370 S. Main St., Middletown, CT, 06457)

Domino's PizzaMiddletown, CT, United States
Full-time

Company Description Job Description ABOUT THE JOB You were born to be the boss.You get up in the morning and you make sure everyone else in the house is doing what they need to do.Then you go to... Show more

 • Promoted

Shift Supervisor

Oak St. HealthClinton, CT, United States
Full-time +1

We're building a world of health around every individual shaping a more connected, convenient and compassionate health experience.At CVS Health, you'll be surrounded by passionate colleagues who c... Show more

 • Promoted

Shift Manager - 0658

Five GuysMeriden, CT, United States
Full-time

The pay for this position is $23/hour + Tips + Bonus.At Five Guys, we serve outstanding burgers and fries, in clean restaurants with a top tiered customer service approach!.Shift managers are train... Show more

 • Promoted

Shift Leader

Bubbakoos BurritosMeriden, CT, United States
Full-time

We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service.The shift leader's r... Show more

 • Promoted

shift leader

Coffee And Bagel BrandsAvon, CT, United States
Full-time

Breakfast With Us, And Dinner With Your Loved Ones!.At Bruegger's, we've been kettle cooking our bagels and serving tradition you can taste for over 35 years! We guarantee two things: First, we're ... Show more

 • Promoted

Shift Manager

Moe'sWestfield, MA, US
Full-time

Assist General Manager and Assistant Manager in overseeing operations of Moe’s Southwest Grill restaurant by working with Shift Managers and all team members to ensure outstanding customer service ... Show more

Shift Leader

Playa BowlsManchester, CT, United States
Full-time

Playa Bowls is New Jersey's Original Acai Shop founded in 2014, and our mission is to serve the highest quality, innovative products to support healthier lifestyles and inspire a world of fun, exci... Show more

 • Promoted

Shift Supervisor

CVS HealthLongmeadow, MA, United States
Full-time +1

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent c... Show more

 • Promoted

ShopRite - Frozen Manager (Milford CT) Salary Range $17 - $24/hr

ShopRite SupermarketsClinton, CT, United States
Full-time

To effectively direct and supervise all functions and activities of the Frozen Department and its Associates to achieve the Department's goals (i.Customer Experience, and Associate Engagement) in a... Show more

 • Promoted

Warehouse Associate - Wash Load Capacity Specialist - 2nd Shift

CintasBranford, CT, United States
Full-time

Requisition Number:** 226659 **Job Description** Cintas is seeking a Warehouse Associate - Wash Load Capacity Specialist to support the Rental Division.The Wash Load Capacity Specialist is respo... Show more

 • Promoted

ShopRite - Bakery Manager (Milford CT) Salary Range $22 - $30/hr

ShopRite SupermarketsClinton, CT, United States
Full-time

To effectively direct and supervise all functions and activities of the Bakery Department and its Associates to achieve the Department's goals (i.Customer Experience, and Associate Engagement) in a... Show more

 • Promoted

ShopRite - Dairy Manager (Milford CT) Salary Range $20 - $27/hr

ShopRite SupermarketsClinton, CT, United States
Full-time

To effectively direct and supervise all functions and activities of the Dairy Department and its Associates to achieve the Department's goals (i.Customer Experience, and Associate Engagement) in ac... Show more

 • Promoted

Shift Manager

McDonald'sFarmington, CT, United States
Full-time

I want a satisfying career with good benefits and great opportunities for advancement.I have a lot to offer and I want to grow.The Job for Me Get a job that inspires your best and moves you forwar... Show more

 • Promoted

Shift Supervisor

Red RobinManchester, CT, United States
Full-time

Our Restaurant Hourly Shift Supervisors not only have an appetite for bottomless fun & compassion for our crazy loyal guests, they manage day to day operations of the restaurant during scheduled mi... Show more

 • Promoted

Buger King Shift Supervisor/Assistant Manager - No Experience Required

Burger KingWestfield, MA, United States
Full-time

Burger King is seeking Shift Supervisors / Assistant Managers to oversee daily restaurant operations, supervise employees, and ensure customer service and food quality standards are met.Shift Super... Show more

 • Promoted

TEAM LEADER

618 Main Clothing Corp.Springfield, MA, United States
Full-time

The Team Lead is responsible for supporting the Management Team by demonstrating a Selling Behavior, Floor Leadership and promote a Positive Work environment.Assist the Store Manager/Assistant Mana... Show more