HVAC Dispatcher

Do you thrive in a fast-paced environment where your organizational skills make all the difference? ThermAll Heating & Cooling, Inc. , located in Yakima, WA, is hiring a full-time HVAC Dispatcher to be the critical link between our customers and technicians. If you're ready to join a team that values your expertise and energy, apply today!

We believe in rewarding hard work and creating a supportive environment where you can thrive. As our HVAC Dispatcher, you'll earn competitive pay of $23–$25 per hour , a consistent weekday schedule, and the chance to be part of a team that values precision, communication, and professionalism. We offer company-wide benefits , including :

• Annual bonuses
• 75%-paid medical
• 100%-paid dental and 100%-paid vision
• A 401(k) plan with match
• Profit-sharing
• Vacation and sick leave
• Paid time off (PTO)

THE TYPE OF CANDIDATE WE'RE LOOKING FOR

Our ideal candidate meets the qualifications listed below :

Keep reading to learn more about this dispatching position!

YOUR DAY-TO-DAY AS AN HVAC DISPATCHER

This is a full-time dispatching position with shifts from 8 am–5 pm or 7 am–4 pm , Monday–Friday, plus on-call rotation as needed .

As our HVAC Dispatcher, you'll coordinate technician schedules based on skills and locations, answer customer calls, and book appointments. You'll manage work orders, track job progress, and adjust schedules for emergencies or delays, ensuring smooth operations and customer satisfaction.

ABOUT US

In business since 1988, we are committed to delivering the best residential indoor comfort services in Yakima and Kittitas Counties. Whether they're in need of furnace repair, UV air sanitizer installation, duct sealing, or anything in between, our clients know that they can rely on us. We are confident in our service and offer our customers a complete satisfaction guarantee on all of our work. We respect their time and arrive promptly and perform our work efficiently.

We not only value our customers but also our team and believe this is what sets us apart from other HVAC contractors. The knowledge that we can't serve our customers well without a great team leads all our decision-making. We have worked hard to facilitate a culture where our people enjoy what they do . In addition to company parties and BBQs , we offer cash bonuses and other random awards for performance and success . Because we consider our employees to be family, we treat them like family too. This means we have comprehensive medical benefits , paid time off , and job security .

TAKE THE NEXT STEP

Ready to take the next step in your dispatching career with a company that values your skills and supports your growth? Apply now! Our initial application process is quick, easy, and mobile-friendly!