Aquatic Manager

Aquatic Manager Location :

• Holly Springs, NC Position Type :  Full-time, 38+ hours per week (days and hours vary based on school needs) About the Role Are you ready to lead a team in a fast-paced, rewarding environment where you make a direct impact on families and children?
• As an Aquatic Manager at Aqua-Tots, you’ll oversee our aquatic team, ensuring every swim lesson meets our high standards for safety, quality, and an exceptional family experience.
• You’ll work closely with the General Manager to lead, develop, and inspire your team while actively participating in the pool and shaping the culture of your school.
• This role combines leadership, hands-on coaching, and customer engagement—you’ll be in the water training instructors, observing lessons, and providing real-time feedback, all while maintaining a safe and welcoming environment for students and families.
• Key Responsibilities Team Leadership & Development Hire, train, coach, and develop aquatic team members according to Aqua-Tots standards.
• Conduct instructor assessments, In-Service trainings, and team meetings.
• Mentor underperforming teammates and create action plans to support growth.
• Foster a positive team culture, motivating staff and promoting engagement, collaboration, and accountability.
• Family Experience Ensure the aquatic team provides a safe, welcoming, and engaging experience for families.
• Educate families on the Aqua-Tots program and assist in addressing curriculum- or instructor-related questions or concerns.
• Manage student progression, class schedules, and follow-up on feedback or withdrawals.
• Support the General Manager in resolving family service issues and ensuring consistent quality across all lessons.
• Operations & Facility Oversight Maintain the pool environment to ensure safety, cleanliness, and brand standards.
• Monitor team adherence to safety protocols and handle incident reporting as needed.
• Assist in managing schedules, attendance, and coverage to ensure smooth operations.

Minimum Qualifications High school graduate or GED equivalent; bachelor’s degree preferred At least 18 years of age Valid driver’s license Open availability Preferred Qualifications Operations experience :