Customer Success Manager, Biopharma
VirtualVocationsNorcross, Georgia, United States5 days ago
Job type
- Full-time
Job description
A company is looking for a Customer Success Manager, Biopharma.
Key Responsibilities
Manage a portfolio of up to 15 biopharma accounts, focusing on value realization and customer satisfaction
Deeply understand customer goals and strategies to align solutions effectively
Collaborate with cross-functional teams to influence product and sales strategies based on customer insights
Required Qualifications
7+ years of experience in healthcare technology and customer-facing roles
Proven ability to build trust-based relationships with customer stakeholders
Experience in strategic program and project management
Background in RWD health analytics, CROs, or systems integrators in healthcare
Understanding of drug development and / or clinical trials
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Customer Manager • Norcross, Georgia, United States
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