Hotel Operations Manager - MGM Grand Detroit

The Show Comes Alive At MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

The Job :

The primary responsibility of the Hotel Operations Manager is to energize and support the Senior Hotel Manager by providing dynamic direction and inspiring leadership to the Front Desk team! In this role, you will be at the forefront of delivering exceptional service that embodies the MGM brand's commitment to excellence.

The Day-To-Day :

• Works closely with the Senior Hotel Operations Manager to implement strategic initiatives provided by Hotel Strategy Center of Excellence
• Assist in leading the implementation of policies, operating procedures, training programs, work schedules, rules and regulations for all front desk operations team
• Provides leadership and direction to maintain and improve the guest experience within front desk operations, consistent with the company's service standards
• Participates with : Interviews, candidate selections, training, supervision, counseling and coaching of front desk operations staff for the efficient operation of the department

The Ideal Candidate :

The Perks & Benefits :

Are you ready to JOIN THE SHOW? Apply today!