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Administrative Program Coordinator I - Center for Youth & College Education (CYCE)
Administrative Program Coordinator I - Center for Youth & College Education (CYCE)Cleveland Clinic • Cleveland, OH, US
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Administrative Program Coordinator I - Center for Youth & College Education (CYCE)

Administrative Program Coordinator I - Center for Youth & College Education (CYCE)

Cleveland Clinic • Cleveland, OH, US
5 days ago
Job type
  • Full-time
Job description

The Power of Every One

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

Administrative Program Coordinator I - Center for Youth & College Education (CYCE)

Location : Cleveland

Facility : Cleveland Clinic Main Campus

Department : EI Center for Youth and College Education-Research Innov and Educ

Shift : Days

Schedule : 8 : 00am-5 : 00pm

Job Summary :

The Cleveland Clinic's Research and Innovation and Education Institute is a core component of the institution's mission, focused on advancing medical knowledge and patient care through research, education, and translating scientific discoveries into practical applications. This institute includes various centers and programs such as the Lerner Research Institute, Cleveland Clinic Innovations, and the Education Institute, all working together to improve healthcare outcomes. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career.

The Center for Youth & College Education (CYCE) provides opportunities for students and educators to explore healthcare careers through interactive learning experiences, guest speakers and field trips. CYCE also offers paid summer internships and pathway programs that prepare participants for future employment or certification in clinical, nonclinical and technology-based roles. As an Administrative Program Coordinator, you will assist in the coordination and development of innovative policies and improvement initiatives, serving as a liaison across departments to enhance efficiency and support world-class patient care. This position plays a key role in advancing pipeline programming by engaging with students and educators to help build the next generation of caregivers within a dynamic and rapidly growing area of healthcare.

A caregiver in this role works days from 8 : 00 a.m. 5 : 00 p.m.

This position offers the opportunity for a hybrid schedule following the new hire period and may require occasional travel to other campuses for internal outreach.

A caregiver who excels in this role will :

  • With guidance from the Director, lead or coordinate multiple projects and policy initiatives.
  • Update, monitor and manage databases.
  • Develop scorecards and milestones to track progress.
  • Analyze project improvement and progress.
  • Report on discrepancies and variances.
  • Coordinate project prioritization and assist with policy and initiative implementation.
  • Assist with scheduling, coordination, preparation and communication of meetings with internal and external partners.
  • Attend meetings and record key outcomes.
  • Support all office administrative functions.
  • Develop and maintain updates.
  • Manage multiple trainee schedules and documentation of visas.
  • Coordinate Student Shadowing onboarding and Student Shadowing hosts for the CYCE Student Shadowing Program.
  • Assist with instructional design for Connected Career Rounds With guidance from Program Manager IIIs, coordinate various aspects of the Student Shadowing, Speakers Bureau, Connected Career Rounds and Middle School Career Exploration programs.
  • Update, monitor, and manage Clinician Nexus (CN) data with guidance from the CN support team.
  • Conduct onboarding through SilkRoad for student shadowing programs and other programs.

Minimum qualifications for the ideal future caregiver include :

  • Associate's Degree and two years of administrative experience or customer service
  • OR High School Diploma / GED and four years of experience
  • OR Bachelor's Degree
  • Computer skills and experience with software applications
  • Preferred qualifications for the ideal future caregiver include :

  • Bachelor's Degree in Business Administration, Healthcare Administration, or related field
  • Healthcare experience or related organization
  • Knowledge of project management and communication practices
  • Change and program management skills
  • Physical Requirements :

  • Ability to perform work in a stationary position for extended periods
  • Ability to operate a computer and other office equipment
  • Ability to travel throughout the hospital system
  • Ability to communicate and exchange accurate information
  • In some locations, ability to lift up to 25 pounds
  • Personal Protective Equipment :

  • Follows Standard Precautions using personal protective equipment as required for procedures.
  • The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are followed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

    Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

    Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

    Cleveland Clinic Health System is pleased to be an equal employment employer : Women / Minorities / Veterans / Individuals with Disabilities.

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