Talent.com
Front Desk Associate

Front Desk Associate

Planet FitnessPalm Beach Gardens, FL, US
30+ days ago
Job type
  • Full-time
Job description

Planet Fitness Front Desk Associate

At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing! Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!

Characteristics That Will Make You A Perfect Match For Our Front Desk Associate :

  • Exhibit a positive and upbeat attitude.
  • Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
  • Pride yourself on your work while being punctual, reliable, and dependable.
  • Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
  • Act with integrity and show respect to everyone around you.
  • Exhibit strong communication skills and have an ability to listen and empathize.
  • Inspire and motivate others to achieve their goals.
  • Are a quick study with the ability to apply what you have learned during online and hands-on training.

Responsibilities

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience! Daily responsibilities for the Front Desk Associate also include :

  • Greet members / guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
  • Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
  • Resolve member concerns and escalate to a Manager as needed.
  • Answer phones in a friendly manner and assist callers with their inquiries.
  • Perform membership related functions such as sign-ups, contact / billing information updates, cancellations, collecting unpaid balances and transferring memberships.
  • Perform prospective member calls and tours; assessing their membership needs.
  • Execute retail transactions with accuracy and drive sales goals.
  • Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
  • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
  • Frequently perform a comprehensive walk of all club areas; quickly fix any safety / policy issues and address cleanliness concerns.
  • Promptly address maintenance and facility concerns such as broken and / or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)
  • Qualifications

  • 6-12 months of experience in a customer service environment is preferred
  • Must be 18 years of age or older
  • Willing to become CPR / AED Certified (Training provided by Planet Fitness)
  • Basic computer proficiency
  • Physical Demands of the Front Desk Associate :

  • Continual standing and moving throughout the club to accomplish tasks during shift.
  • Continual communicating in person or on the phone to exchange information during shift.
  • Must be able to lift up to 75 pounds.
  • Will encounter toxic chemicals during shift.
  • Frequent cleaning and sanitizing of equipment and facilities.
  • Moving self in different positions, including bending and twisting, to accomplish tasks.
  • More Reasons To Join Planet Fitness!

  • Medical, Dental, and Vision Insurance
  • Vacation
  • / Sick Time / Holiday Pay
  • Free Black Card Membership
  • 401(k) Retirement Savings Plan
  • Term Life Insurance
  • Healthcare and Dependent Care Flexible Spending Accounts
  • Tuition Reimbursement
  • Employee perks and discounts
  • Engaging team-building competitions and social events
  • Please note that certain benefits listed above are for full-time employees only
  • E-Verify is used in the following states : Florida, Georgia, North Carolina, South Carolina and Alabama

    Health and Safety Requirements : Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

    Create a job alert for this search

    Front Desk Associate • Palm Beach Gardens, FL, US

    Related jobs
    • Promoted
    Front Desk Liaison - FT WPB

    Front Desk Liaison - FT WPB

    US Swim School AssociationWest Palm Beach, FL, US
    Full-time
    We are looking for an energetic, detail-oriented person that can join our team and provide exceptional customer service to our clients and students. The ideal candidate for this position would be so...Show moreLast updated: 19 days ago
    • Promoted
    Front Desk Coordinator

    Front Desk Coordinator

    Sollis HealthPalm Beach, FL, US
    Full-time
    Sollis Health is looking for a passionate, customer service and hospitality-driven Front Desk Coordinator to play an important role in our member's experience as the first person they interact with...Show moreLast updated: 10 days ago
    • Promoted
    Front Desk Agent

    Front Desk Agent

    Pyramid Global HospitalityWest Palm Beach, FL, US
    Full-time
    Welcome to Pyramid Global Hospitality, where people come first.As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environmen...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Part Time

    Front Desk Part Time

    KW Property ManagementPalm Beach Gardens, FL, US
    Part-time
    North Palm Beach, FL 33408, USA.Schedule : Saturdays and Sundays.The front desk team member provides information and resources for residents and guests to have a meaningful visit.This is a key emplo...Show moreLast updated: 30+ days ago
    Front Desk Associate

    Front Desk Associate

    Crunch Fitness - CR HoldingsLake Worth Beach, FL, US
    Full-time
    Quick Apply
    Front Desk Associate- Lake Worth Club ​ HERE WE GROW AGAIN!.Are you ready to leave average behind and join a high-performance team on the rise?. CR Fitness is seeking Front Desk Associates who...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Associates, West Palm Beach

    Front Desk Associates, West Palm Beach

    EquinoxWest Palm Beach, FL, US
    Full-time
    Front Desk Associates, West Palm Beach.Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next f...Show moreLast updated: 30+ days ago
    Front Desk Coordinator - Lake Worth, FL

    Front Desk Coordinator - Lake Worth, FL

    The Joint ChiropracticLake Worth, FL, US
    Full-time +1
    Quick Apply
    Are you looking for a company you can grow your career with and advance in?.Are you goal oriented, self-motivated & proactive by nature?. Do you have a passion for health and wellness and love s...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Clerk - The Ben West Palm, Autograph Collection Hotels

    Front Desk Clerk - The Ben West Palm, Autograph Collection Hotels

    Concord HospitalityWest Palm Beach, FL, US
    Full-time
    Front Desk Clerk - The Ben West Palm, Autograph Collection Hotels.We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Agent (Floater)

    Front Desk Agent (Floater)

    KW Property ManagementWest Palm Beach, FL, US
    Full-time
    The Front Desk Agent floater team member will value all residents and guests and be committed to providing information and resources to have a Meaningful Visit. This is a key employee liaison betwee...Show moreLast updated: 5 days ago
    • Promoted
    Front Desk Liaison

    Front Desk Liaison

    US Swim School AssociationWest Palm Beach, FL, US
    Full-time
    We are looking for an energetic, detail-oriented person that can join our team and provide exceptional customer service to our clients and students at our West Palm Beach location.The ideal candida...Show moreLast updated: 30+ days ago
    Front Desk Coordinator - Boynton Beach, FL

    Front Desk Coordinator - Boynton Beach, FL

    The Joint ChiropracticBoynton Beach, FL, US
    Full-time +1
    Quick Apply
    Are you looking for a company you can grow your career with and advance in?.Are you goal oriented, self-motivated & proactive by nature?. Do you have a passion for health and wellness and love s...Show moreLast updated: 30+ days ago
    • Promoted
    LEAD SALES ASSOCIATE-FT in WEST PALM BEACH, FL S00136

    LEAD SALES ASSOCIATE-FT in WEST PALM BEACH, FL S00136

    Dollar GeneralWest Palm Beach, FL, US
    Full-time
    Dollar General Lead Sales Associate.Work where you matter at Dollar General, our mission is serving others! We value each and every one of our employees. Whether you are looking to launch a new care...Show moreLast updated: 18 days ago
    • Promoted
    Front Desk Associate

    Front Desk Associate

    Crunch FitnessLake Worth Beach, FL, US
    Full-time
    Front Desk Associate- Lake Worth Club.Here We Grow Again! Are you ready to leave average behind and join a high-performance team on the rise? CR Fitness is seeking Front Desk Associates who bring e...Show moreLast updated: 30+ days ago
    Full-Time Front Desk (Weekends / Shift varies mornings, afternoons, some overnight)

    Full-Time Front Desk (Weekends / Shift varies mornings, afternoons, some overnight)

    FirstService ResidentialRiviera Beach, FL, US
    Full-time
    Location : West Palm Beach, FL 33401.Schedule : Flexible Schedule / Fluctuates between.As a Front Desk Associate, you’ll be responsible for working independently, and without direct supervision.Posses...Show moreLast updated: 12 days ago
    • Promoted
    Front Desk Agent

    Front Desk Agent

    KW Property ManagementWest Palm Beach, FL, US
    Full-time
    Available Schedules : 7 : 00am - 3 : 00pm, 3 : 00pm - 11 : 00pm, or 11 : 00pm - 7 : 00am.The Front Desk Agent team member will value all residents and guests and be committed to providing information and resour...Show moreLast updated: 24 days ago
    Part-Time Front Desk (Weekends / Shift varies mornings, afternoons, some overnight)

    Part-Time Front Desk (Weekends / Shift varies mornings, afternoons, some overnight)

    FirstService ResidentialRiviera Beach, FL, US
    Part-time
    Location : West Palm Beach, FL 33401.Schedule : Flexible Schedule / Fluctuates between.As a Front Desk Associate, you’ll be responsible for working independently, and without direct supervision.Posses...Show moreLast updated: 12 days ago
    • Promoted
    Front Desk Associate

    Front Desk Associate

    Planet FitnessWest Palm Beach, FL, US
    Full-time
    Planet Fitness Front Desk Associate.At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment...Show moreLast updated: 30+ days ago
    Front Desk / Client Services Associate

    Front Desk / Client Services Associate

    IV NutritionBoynton Beach, FL, US
    Full-time
    Quick Apply
    Front Desk / Client Services Associate - IV Nutrition Boynton Beach • •WEEKENDS ONLY • • Do you thrive on providing exceptional customer service and have a passion for heath and wellness?.IV Nutrition B...Show moreLast updated: 1 day ago
    • Promoted
    Front Desk

    Front Desk

    KW Property ManagementPalm Beach Gardens, FL, US
    Full-time
    Requisition Number : FRONT013186.North Palm Beach, FL 33408, USA.Schedule : Saturdays and Sundays, 3 : 00PM - 11 : 00PM.The front desk team member provides information and resources for residents and gue...Show moreLast updated: 30+ days ago
    • Promoted
    Self-Checkout Associate

    Self-Checkout Associate

    Southeastern GrocersLake Worth, FL, US
    Full-time
    As a guardian of the Self-Checkout area, your primary role is to protect the company against inventory losses or fraud by overseeing the accurate scanning and recording of products at self-checkout...Show moreLast updated: 30+ days ago