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Service Manager Field
Service Manager FieldThe Waldinger Corporation • Pflugerville, TX, United States
No longer accepting applications
Service Manager Field

Service Manager Field

The Waldinger Corporation • Pflugerville, TX, United States
30+ days ago
Job type
  • Full-time
Job description
Description

We're looking to add a Field Service Manager to our Omaha Branch. The Field Service Manager is responsible for overseeing and supporting a team of refrigeration service technicians while providing advanced technical expertise in supermarket refrigeration systems. This role combines hands-on technical leadership with mentoring, training, and operational oversight to ensure high-quality service delivery, system reliability, and customer satisfaction.
Key Responsibilities
  • Lead, supervise, and mentor a team of service technicians delivering both remote and on-site technical support
  • Serve as a positive role model by demonstrating strong communication, organization, professionalism, and time-management skills
  • Provide expert-level technical support for supermarket refrigeration systems
  • Lead and support supermarket control system installations, upgrades, diagnostics, and troubleshooting, including platforms such as Emerson, Novar, Danfoss, Micro Thermo, Case Controls, and similar systems
  • Perform and support CO2 refrigeration system service, diagnostics, startups, and repairs
  • Act as a startup technician for new system installations, remodels, and major system upgrades
  • Train, develop, and onboard new service technicians, ensuring technical competency and adherence to safety and quality standards
  • Respond to emergency service calls and system breakdowns as required to support customers and field teams
  • Stay current with emerging technologies, regulatory changes, and industry advancements, demonstrating a commitment to continuous learning and improvement
Benefits
  • 401(k)
  • Company Vehicle
  • Dental insurance
  • Health insurance
  • Life insurance
  • Retirement plan
  • Tools provided
  • Vision insurance
  • Relocation Assistance

The Waldinger Corporation is an EOE, including disability/vets. The Waldinger Corporation participates in E-Verify.
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Service Manager Field • Pflugerville, TX, United States

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