Medical Scheduler Albany Urology

Department / Unit :

HBD - Surgery Urology

Work Shift :

Day (United States of America)

Salary Range :

$40495.10 - $52643.64

Assist all patients that report to the front check in desk.

Greet patients in a prompt courteous and professional manner.

Interact with a diverse patient population.

Utilize the electronic medical record to maintain patient records via registration process and scan functionality.

Update insurance information attending appointment collect patient co-pays and other duties as assigned at the time of patient check-in for scheduled appointments.

Be knowledgeable with state and government agencies to provide proper consents for patients who are wards of the state; work with facilities to obtain proper consents from patient proxies.

Schedule follow up appointments and referral as needed when patients check out.

Communicate professionally and timely with all parties including providers patients clinical care team and insurance companies.

Answer incoming phone calls and direct appropriately to team members.

Conveys professional image by adhering to the established dress code.

Essential Duties and Responsibilities

• Responsible for the registration and scheduling process for complex patients.
• Responsible for updating the system with registration scheduling and insurance information.
• Prepares patient disability and out of work / school paperwork.
• Responsible for discussing financial obligation and explaining regulatory forms as well as answering any patient questions.
• Ability to work in multiple systems during patient facing interactions and telephone call receipts to complete accurate registration and to support the clinical workflow.
• Understands the practice and hospital strategic plan.
• Supports plans policy and procedures and initiatives within scope of their departments expectations and role.
• Represents AMC and supports the ideals and principles of their department the Practice the Hospital and the Center.
• Exemplify Albany Med CARES guiding principles.
• Is a champion to ensure an optimal patient experience.
• Understands and promotes patient and employee safety as our top priority.
• Promotes a safe environment and promptly reports issues.
• Understands patient safety goals.

Qualifications

Physical Demands

Working Conditions

Thank you for your interest in Albany Medical Center!

Albany Medical Center is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center its patients affiliates and partners including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that : Access to information is based on a need to know and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts consistent with Albany Medical Center policies and standards shall be made to ensure that information is adequately protected from unauthorized access and modification.

Thank you for your interest in Albany Medical Center!

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center its patients affiliates and partners including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that :

Access to information is based on a need to know and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts consistent with Albany Med Center policies and standards shall be made to ensure that information is adequately protected from unauthorized access and modification.

Key Skills

Employee Orientation,Operational Risk Management,Primavera,Computer Skills,Primavera P6,Medical office experience,Medical Terminology,Schedule Management,Production Planning,Microsoft Project,Medical Scheduling,Phone Etiquette

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 40495 - 52643