Staff Engineer, Cloud Platform Services (Update : TX, CA or MA)

Introduction

A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.

Your role and responsibilities

This role is one of a team of senior engineers leading across our Cloud Platform Services teams at HashiCorp. From Core Platform & Visibility to Identity / IAM and cloud-based Billing services, Cloud Platform Services (CPS) is responsible for delivering the PAAS backbone of the HashiCorp Cloud Platform (HCP).

As a Staff Engineer, your sphere of influence is primarily at the departmental and EPD level. You will lead a mix of execution and enablement work, being comfortable operating under ambiguity across multiple key priority initiatives. You will lead efforts to design, prototype, implement and operationally optimize features and tools, while ensuring consistent stability, performance and high-usability. All of our work is open source, so we collaborate with the open source community and many internal teams.

This is an opportunity to lead at a high-visibility, high-impact company. Millions of engineers and operators globally rely on HashiCorp products every day to predictably and reliably deliver infrastructure & platform capabilities for their businesses.

What you’ll do (responsibilities)

• Work with our global CPS teams to develop next-generation Cloud Platform services for HashiCorp Cloud Platform
• Partner with Engineering, Product and Design to enforce best practices for measurable quality and value within the platform
• Cultivate excellence in the reliability, scalability, security, and craft of the software our team builds
• Present insights and recommendations to drive data-driven decision-making
• Spend time writing. At HashiCorp, we write extensively about engineering and customer functionality needs, potential solutions, and much more. A Request For Comment (RFC) document is the first step in developing a solution.
• Engage open source contributors, promote healthy community engagement, and establish standards for effectively working in the open.
• Provide code review, mentorship, and support to HashiCorp employees, community members, and partners.
• Develop modern operationalization via tooling & automation capabilities for proactively monitoring and managing the customer experiences (Critical User Journeys)
• Contribute to company-wide initiatives led by our EPD management, recruitment, and people teams

Required technical and professional expertise

Preferred technical and professional experience

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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