Field Service Technician

Company Overview

Our client,  Summa America , is part of a global leader in cutting solutions with over 50 years of innovation advanced vinyl cutters, flatbed cutters, and laser cutters that serve the Sign & Display, Packaging, and Textile industries."

Trusted worldwide, our cutting-edge technology drives precision and productivity, backed by expert support through our extensive reseller network.

Position Overview

Summa Americas is seeking a Field Service Technician to install, troubleshoot, and maintain our cutting equipment across the U.S. and Canada. In this role, you'll support our customers with top-notch service, ensuring their Summa vinyl, flatbed, and laser cutters deliver exceptional results.

Bring your technical expertise and customer focus to the Summa Americas team and help businesses excel with our industry-leading technology. Apply today

Key Responsibilities

• Travel to customer sites to set up and install Summa equipment, ensuring optimal performance and user satisfaction.
• Work with customers to identify and resolve electrical, mechanical, and computer-related issues affecting Summa cutters.
• Perform depot and on-site service to maintain and repair Summa equipment, including handling complex electrical and mechanical repairs.
• Provide guidance and training to customers on proper equipment use, preventative maintenance, and troubleshooting techniques.
• Maintain accurate records of service calls, repairs, and maintenance performed. Provide detailed reports to the Service Operations Manager as needed.
• Regular travel across the U.S. and Canada to service client needs. Must be able to accommodate overnight and occasional weekend travel.

Qualifications

Benefits

Salary Range

55,000 - $75,000

Location

Remote