Dispatcher Job Opportunity
Join Our Community of Food People! The Dispatcher will coordinate driver assignments and activities to ensure proper distribution service to our customers. Escalate issues whenever there are risks to proper service. Ready to build a career with a company that's leading the foodservice industry? We are looking for a Dispatcher to relish the chance to push their potential, grow and reap the rewards of joining the US FOODS family.
Schedule : Day Shift Sunday - Thursday noon start times
Essential Duties and Responsibilities
- Coordinate driver activities and shuttle assignments to resolve service issues and minimize overtime, downtime, and hours of service violations.
- Complete attendance trackers and verify that drivers are using Omnitracs properly.
- Ensure that customer's needs are being met in a prompt and professional manner and escalate issues (late dispatch, breakdown, other service failures) to managers and sales force.
- Reassign routes as needed to solve service issues, and ensure that drivers are logging in and utilizing Proof of Delivery scanner.
- Coordinate trailer, tractor, and backhaul assignments to support efficient logistics operations.
- Visually inspect each driver's appearance to verify that drivers are in proper uniform and have required PPE.
- Notify the manager / supervisor in charge and the safety specialist in the event of a vehicle accident or driver injury.
- Other duties as assigned by manager.
Excellent benefits for this role include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.
No supervision required.
Relationships
Internal : Drivers, transportation managers and supervisors, salesExternal : CustomersWork Environment
The work will take place both at a desk in an office environment and in normal warehouse environments including cooler and freezer areas where temperatures may be as low as -5 degrees.
Minimum Qualifications
Related Experience / Requirements : Minimum one year of transportation or logistics experience.Knowledge / Skills / Abilities : Effective communication both verbally and in writing. Excellent telephone and customer service ability. Math, analytical, and organizational skills with high attention to detail. Basic computer skills with a good knowledge of programs such as Microsoft Word, Excel, Access, and Outlook. Problem solving and critical thinking abilities to solve problems of limited scope. Strong teamwork skills with the ability to support others in the department and division.Education : High school diploma or GED / equivalent required.Preferred Qualifications
Prior dispatcher experience preferred.Knowledge of DOT Hours of Service Regulations and driver logs.Knowledge of our geographic delivery area.Physical Qualifications
Job requires worker to :
Stand occasionallyWalk occasionallyDrive vehicle occasionallySit frequentlyLift 1-10 lbs (Sedentary) occasionally11-20 lbs (Light) occasionally21-50 lbs (Medium) occasionally51-100 lbs (Heavy) occasionallyOver 100 lbs (Very Heavy) neverCarry 1-10 lbs (Sedentary) occasionally11-20 lbs (Light) occasionally21-50 lbs (Medium) occasionally51-100 lbs (Heavy) neverOver 100 lbs (Very Heavy) neverPush / pull occasionallyClimb / balance occasionallyStoop / squat occasionallyKneel occasionallyBend occasionallyReach above shoulder frequentlyTwist occasionallyGrasp objects occasionallyManipulate objects occasionallyManual dexterity frequentlyCompensation depends on relevant experience and / or education, specific skills, function, geographic location, and other factors as applicable by law.
US Foods, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law.