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Senior Site Specialist
Senior Site SpecialistAdecco • Pittsburgh, PA, US
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Senior Site Specialist

Senior Site Specialist

Adecco • Pittsburgh, PA, US
3 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Adecco Healthcare & Life Sciences is hiring a contract Sr Site Specialist for our Pharmaceutical partner in Swiftwater, PA.

The anticipated hourly wage for this position is between $21 and $22. Hourly wage may depend upon experience, education, geographic location, and other factors.

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, Daily Pay, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria

Lab Services provides a single source for integrated lab service, support, and supply management. Our customized service offerings and premier service experts have the flexibility and experience to uniquely address our customer’s laboratory's business needs.

How do we make an impact?

The position is focused primarily on laboratory support services within core offerings of order entry, order management, operating customer procurement systems, stockroom services, material handling, and receiving.

What will you do?

  • Use the company or customer's inventory / order management electronic systems to perform the following activities : on-site program replenishments and disbursements, receiving, put-away, stock rotation, cycle counts, order entry and expediting.
  • Perform laboratory services such as order delivery, autoclaving, cleaning and deconning lab space, and biological waste processing.
  • Analyzes / maintains / reconcile various customer and company reports to ensure partner requirements are met
  • Follow work processes as outlined by our written procedures
  • Listens to customer concerns, effectively addresses issues with a goal of resolution within established timeframe, and proactively communicates with supervisor, any customer concerns and / or potential problems
  • Engages in process improvement activities
  • May perform other responsibilities as assigned by management. May need to be cross trained.

Knowledge, Skills, Abilities :

  • Possesses the interpersonal skills to be able to collaborate with various levels of personnel & customers.
  • Knowledgably operate handheld scanners and perform data entry function
  • Demonstrates computer proficiency and possess intermediate skills in Microsoft Office suite of software. Uses organizational skills to multi-task and meet due dates as needed.
  • Works primarily at customer sites, which may require working independently. Work areas may include spaces where chemical-based allergens may be in use (such as penicillin, tetracycline, etc.)
  • Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, full Tyvek hood, facemask, hair nets, safety gloves, safety glasses, steel toe shoes, and / or bump hats.
  • Requires the ability to lift, push and pull 30-40 pounds consistently; it may be required to lift 50 pounds, including operation and use of pushcarts, pallet jacks, etc.
  • The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not comprehensive on the list of all the duties and responsibilities associated with it.

    SUMMARY :

    Provides work directions to and / or performs all duties of a Sr. Site Specialist to assure customer satisfaction. Monitors workflow to optimize staffing and services for customer. Works closely with customer, sales representatives / managers to ensure all service expectations are supported. Services may include the portfolio of services provided including order entry, order management, operating customer procurement systems, stockroom services, material handling, receiving, lab cleaning / decon, and autoclave operations. Acts as a liaison between customer, sales, suppliers, logistics and management using special system knowledge to ensure success of customer relationships.

    RESPONSIBILITIES :

  • Assists in organizing the staff and workload to meet or exceed productivity performance standards for the company. May assist in the cross training of associates and the training of new hires.
  • Performs workflow with the team in support of contractual obligations and in line with established standard processes.
  • Acts as subject matter expert to answer customer and sales representative’s questions and resolve problems. Expertise should include :
  • Knowledge of customer service agreements, service level agreements and relevant systems
  • Work instructions
  • Standard Operating Procedures
  • Standard Methodologies
  • Adopts PPI methodologies.
  • Works effectively with a diverse cross functional team.
  • Performs other duties as assigned.
  • Culture and Expectations

    Casual and uniforms (company provided)

    Any equipment needed by the worker will be provided by the site.

    In some labs full Tyvek needs to be worn

    Required Skills :

  • 2-3 years of equivalent experience, preferably within a laboratory setting or services.
  • Demonstrated customer service, verbal, and written communication skills
  • Minimum of 1 years detailed oriented work experience in a GMP regulated environment.
  • Preferred Skills :

  • Working knowledge of MS Office. MS Word skills required : templates, styles, headers, working with cross referencing figures, tables, and sections
  • Ability to work effectively independently as well as part of a cross functional team
  • Ability to relate and work well with people
  • Excellent organizational skills
  • Attention to detail
  • Ability to multi-task and work well under pressure
  • Cleaning labs.
  • Manage inventory effectively
  • Degree / Certifications :

    High School Diploma, college degree preferred

    PHYSICAL DEMANDS :

    Ability to execute under pressure with short turnaround times

    Ability to speak, write, and use all office equipment including scanner and printer, phone, computer, etc.

    Regular use of fine motor skills

    Ability to lift and / or move objects that weigh more than 30 pounds

    Regularly required to stand, walk, stoop, kneel, crouch or crawl

    Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus

    Pay Details : $21.00 to $22.00 per hour

    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

    Equal Opportunity Employer / Veterans / Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / uat.adecco.com / en -us / candidate-privacy

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
  • Massachusetts Candidates Only : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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