Business Systems Analyst

Who are we?

Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where tech thinkers and future builders turn bold ideas into breakthrough experiences, we welcome your unique perspective. Help us challenge assumptions, uncover bias, and remove barriers-because progress starts with fresh ideas. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.

Job Summary

Be part of the HR Technology team to ensure delivery of Workday solutions aligned to the Human Resources business and IT strategy, as well as provide the day-to-day support of Workday. Manage projects from inception to completion requiring a consultative design thinking mindset while managing stakeholder relationships. Strong technical acumen to quickly adopt new Workday modules as needed.

Responsibilities

Business Requirements Analysis

Partners with Human Resources and related business stakeholders to analyze, define and document business requirements for defined-scope enhancements (i.e. Performance Management, Development, Succession, Skills, Feedback, etc.)

Solution Design

Designs, implements, and documents solutions within respective product and business areas

Interacts with other People & IT Technology BSAs to deliver world class implementations and technology solutions

Workday expert providing art of the possible consultations and tech leadership to various People and related business areas

Validates and enhances data models, technical designs and drive best practices

Product and Process Modeling and Design

Partners with business stakeholders to analyze, define and document business process models for defined-scope enhancements, typically pertaining to a specific functional area, using industry standard modeling techniques

Stakeholder Management

Manages stakeholder expectations, inputs and communications directly or via project manager, depending on project scope

Guides business and project delivery stakeholders through IT process and obtains relevant sing-offs

Documentation

Follows guidelines and templates relevant to a particular technology stack to produce the necessary project artifacts

Functional Design

Develops functional designs for specific functional areas for major enhancements or projects

Owns and evangelizes functional designs across cross functional groups

Ensures that functional designs meet business needs and are in line with the solution design

Keeps up to date with industry trends and vendor capabilities to produce robust functional designs

Testing & Test Design

Owns specific modules in the application and develops test cases based on requirements and technical design

Defines test strategy and execution approach to test specific module of an application

Coordinates with stakeholders and obtains relevant signoffs

Clarifies defects, triage and coordinate resolution with wider business teams

Project Management

Manages enhancement and project releases for Workday modules

Ensures delivery meets release goals

System Configurations

Develops mastery in configurations of aligned Workday modules

Brings in best practices by keeping up-to-date with the technology and vendor products

Documents configurations for future use and training

Day to Day Support (Workday Production Support)

Triages, troubleshoots, and delivers long-term solutions for issues

Works with various functions within HR and IT to ensure RCA is complete and SLAs are met

Training and Change Management

Works directly with functional SMEs and management team to coordinate SME training requirements and execution

Communicates status against key support issues

Vendor Management

Supports vendor resources with appropriate workspace, system access, and tools

Manages / leads individual consulting resources as assigned

Understands vendor roadmaps

Manages feedback and escalations, negotiation, contract renewals

Supports limited-scope vendor negotiations

Provides status against plans and escalates issues

Vendor & Application Technology Evaluation

Supports creation of vendor and application technology evaluation plans and presentations

May conduct research, pilot features and document and prepare recommendations for review

Conducts limited-scope vendor negotiations

Qualifications

2+ years experience of designing, implementing, and delivering Workday solutions

Bachelor's in Computer Science, Information systems, or related field

Workday Implementation Partner Experience preferred

Prior customer or Partner certification is highly desirable

The targeted pay range for this position in the following location is / locations are :

United States - Dallas Infomart Office DAI : 90,000 - 136,000 USD / Annual

Canada - Toronto Office TRO : 76,000 - 114,000 CAD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and / or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values : competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program : An Employee Assistance program is available to all employees.

US Benefits : - Insurance : You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement : You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays : You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.

Canada Core Benefits : - Insurance : You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement : You may also enroll in Equinix-sponsored retirement or savings plans : Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays : Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.