Senior Project Manager

Job Description

Job Description

About Ping Identity :

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.

We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.

We are looking for a Project Manager to work with the Professional Services team at Ping Identity. The Professional Services team is part of our Global Customer Care organization. We provide professional services for identity and access management that support Customer and Workforce identities leveraging Ping software and cloud solutions.

You will report to the North America Senior Manager and will play an essential role in Professional Services' commitment to deliver successfully on engagements striving for predictability, repeatability and financial responsibility.

We are looking for someone who enjoys both leading engagements for external clients and developing new services business. You will have several years of experience in project management best practices, consulting, and leading technology implementation projects. You'll also have pre-sales experience, listening to customers and guiding them to services that best match their expected outcomes. You will join a happy and highly effective team with a focus towards mentorship, team work and personal development. Our goal is not just to make our customers successful, but to take your project management skillset to the next level.

You Will :

• Be the primary point of contact overseeing engagements delivered by Ping or Ping Partners.
• Build relationships with customers, partners, and team members
• Manage a project portfolio comprised of multiple external customers
• Participate in presales conversations with customers
• Manage quote lifecycle in Salesforce (scoping sessions, quote management, SOW development)
• Manage outcomes to resolve issues, conflicts, risks, escalations and dependencies
• Flourish in a collaborative environment, demonstrating teamwork and excellence
• Provide proactive written / verbal status updates to customer, partners and leadership on key project metrics
• Maintain forecasting for projects, support invoicing and resourcing efforts for the Professional Services team

You have :

You have an advantage if :

Salary Range : $117,000-$146,000

In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.

Life at Ping :

We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day.

Here are just a few of the things that make Ping special :

Our Benefits :

Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.

We are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.