Highlight is seeking an experienced Technology Manager to provide expertise in implementing Salesforce technical solutions in a contact center environment.
Responsibilities
Qualifications
4-6 years experience managing IT projects and implementing Salesforce technical solutions in a contact center environment with at least 100 seats.
Salesforce Certified Administrator and/or Salesforce Certified Technical Architect
Experience leveraging user-centered design methodologies to manage a technology stack that supports business objectives.
Contact Center Salesforce Administrator • Washington, District of Columbia, US
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