Description Job Overview: FirstService Residential, the premier property management company in Kansas City, staffs a property services department with a wide range of qualified Technicians to serve our communities and residents. These Technicians possess basic to intermediate maintenance skills, which include light to intermediate plumbing, electrical, carpentry, and general property maintenance. Position requires excellent troubleshooting skills and someone willing to take the lead on projects. The Technician will work closely with a departmental supervisor and must be able to work on a team as well as completing tasks on an individual basis.
Your Responsibilities: The individual's daily activities will include plumbing, electrical, mechanical, light construction, painting, fountain maintenance, pool repairs, and general maintenance for our 160+ non-apartment properties, both large single family developments and high to low-rise condos.
- Prepare residential construction sites daily by organizing materials, tools, and equipment.
- Receive project instructions from the construction manager or supervisor and complete assigned tasks.
- Assist with site preparation activities such as digging, grading, moving dirt, and compacting soil.
- Operate hand tools and power equipment safely and efficiently.
- Follow all health and safety regulations and wear required personal protective equipment (gloves, safety glasses, ear protection, and appropriate clothing).
- Maintain a clean and hazard-free work area by removing debris and potential risks.
- Support skilled trades such as carpenters, electricians, plumbers, and painters as needed.
- Communicate effectively with team members and supervisors regarding plans and progress.
- Learn new skills and techniques from experienced coworkers to expand capabilities.
- Ensure tools and equipment are cleaned, maintained, and stored properly after use.
- Complete all tasks in a timely manner while maintaining high-quality standards.
Additional Responsibilities: - Practice and adhere to FirstService Residential Global Service Standards.
- Conduct business with the highest standards of personal, professional and ethical conduct.
- Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
- May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
- Ensure all safety precautions are followed while performing the work.
- Follow all policies and Standard Operating Procedures as instructed by Management.
- Perform any range of special projects, tasks and other related duties as assigned.
Education, Experience, and Requirements: - High school degree or equivalent educational experience; vocational school or trade apprenticeships a plus
- Two years of previous experience in construction preferred
- Ability to physically stand, bend, squat, and lift up to 40 pounds
- Able to work independently or as an active member of a team
- Excellent interpersonal skills and communication with all levels of management
- Computer skills
- Knowledge of iPhone and applications
Knowledge, Skills, and Proficiencies: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
- Demonstrates strong and effective customer service and relationship building skills
- Demonstrate good common sense, sound judgment, and a high ethical bar
- Consistently perform at high levels in a fast-paced ever-changing work environment
- Ability to work independently; capable to take ownership of assigned tasks and to anticipate work requirements
- Team player with collaborative attitude
- Electrical and lighting troubleshooting and repair/replacement
- Plumbing diagnostics and repair/replacement
- Pool operations experience preferred, but not required. Training will be provided.
- Ability to prioritize work orders and complete job paperwork with attention to detail and accuracy
- Ability to self-motivate and work with little supervision
- Drywall repair/replacement, taping and finishing
- Painting
- General property cleanliness
- Recognize, document and report additional work needed when onsite
- Able to mix and match various types of paint and choose the best harmonizing color.
- Must be able to explain painting methods and procedures.
- Be able to understand every tools and procedures in painting.
Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
- Ability to lift 50-100lbs following appropriate safety procedures
- Work in an upright standing position for long periods of time
- Ability to work in different environment working conditions (e.g. heat, cold, wind, rain)
- Walk and climb stairs
- Ability to quickly and easily navigate the property/building as required to meet the job functions
- Repeat various motions with the wrists, hands and fingers
- Complete all required forms and work orders
- Ability to work extended/flexible hours and weekends based on project requirement, if needed
- Driving when necessary.
- Ability to respond to emergencies in a timely manner.
- Climbing ladders and working at heights above ground level
- Complete 40 hours per week of regular work time at the work location.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.
Tools and Equipment Used/Needed: - General/light tools
- Personal vehicle
- Certifications/Licenses as applicable
- Valid Driver's License
- Proof of Insurance
Travel: Local travel around the Kansas City metropolitan area
What We Offer: As a full-time, non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, and more. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match.
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Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com .
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com ; we will respond in accordance with Local Law 144, within 30 days.
