Office Manager

Bridge Back to Life is a licensed OASAS Center providing Outpatient Addiction and Counseling Services in the Metropolitan New York area since 1988. Our treatment philosophy focuses on recovery from alcohol, drug, or mood-altering substance dependence and offers support for families and significant others. Our professional team incorporates Evidence-Based Practices and FDA-approved medications when clinically appropriate to provide comprehensive care.

Role Description

We are currently seeking an experienced, Full-Time, on-site Office Manager for our Staten Island clinic in Staten Island, NY. The ideal candidate will have a background in team management, a strong interest in mental health, and excellent organizational and interpersonal skills. We are looking for individuals who are passionate about contributing to the growth and success of our clinic.

Key Responsibilities :

Operational Management

• Oversee the daily operations of the clinics, ensuring smooth workflow and optimal patient care
• Manage staff schedules, ensuring adequate coverage
• Manage inventory, ensuring efficient utilization of resources
• Implement and enforce clinic policies and procedures to keep clinics safe and organized
• Prepare daily, weekly, and monthly reports.
• Act as a liaison between staff, patients and executive management to facilitate communication.

Patient Experience

Support a patient-focused environment by ensuring excellent customer service

Ensure clinics are clean, organized

Staff Development

Foster an encouraging, constructive, and collaborative work environment that enhances patient care and ensures employee fulfillment

Resolve conflicts and manage support staff performance

Report performance evaluations regularly and provide constructive feedback to team members

Ensure staff training is current.

Regulatory Compliance

Ensure Bridge Back to Life Centers is compliant with any applicable laws and regulations, including HIPAA and other requirements i.e Fire Drills

Requirements :

Proven experience in office management within a healthcare setting

Strong knowledge of awards software or similar EMR programs.

Excellent organizational and multitasking abilities.

Effective communication skills

Ability to work under pressure, prioritize tasks, and meet deadlines.

Understanding of medical administrative processes and procedures.

Excellent knowledge of Microsoft Office required.

Pay : $55,000.00 - $60,000.00 per year

Benefits :

401(k)

Dental insurance

Flexible schedule

Health insurance

Paid time off

Parental leave

Professional development assistance

Retirement plan

Vision insurance

Schedule :

8-hour shift

Day shift

Monday to Friday

Work Location : In person