Director of Clinical Operations (IRF)

Job Description

Job Description

Come grow with us!  Medrina has been voted one of the fastest growing companies and 92% of our employees feel we are the Great Place To Work!  The Director of Clinical Operations, IRFs will be a part of our national team of operations leaders and oversee IRF clinical operations for Florida and surrounding states and participates in the development, planning, and operations for a multi-physician practice to fulfill programmatic directions and goals as well as traveling to conduct Provider introductions, customer relationship building meetings, and training. This will be mixed with frequent remote work from home.

Candidates need to operate in the Eastern Standard Time Zone, preferably Florida.  This is a full-time exempt, salary position offering $100,000.00 annually with up to 10% bonus and a monthly $100 internet and cell phone allowance. This role comes with a robust benefits package including 15 days of vacation, 7 paid holidays and 5 sick days annually. Group benefits, which begin day one, include health / dental / vision, employer paid life insurance, as well as eligibility for 401(k) with a company match after 6 months of service plus more.

Job Summary :

The Director of Clinical Operations, IRFs will participate in the development, planning, and operations for a multi-physician practice to fulfill programmatic directions and goals. This role ensures a smooth on-boarding credentialing, training, and start of new Providers and their implementation into Inpatient Rehabilitation Facilities and other healthcare settings. The Director of Clinical Operations, IRFs supervises each individual account to ensure success for all parties as well as collaborating with the client building’s administrative teams to ensure consistent, efficient, and compliant operational performance. This role also collaborates to ensure continual efficient and compliant operational performance of the Providers and buildings. You will be called upon to directly interface with our customers. This will include Physicians, Physician Extenders, IRF’s department heads, and other healthcare setting leaders. The Director will be asked to participate in analyzing operational and clinical performance both for client facilities and medical providers. This is a remote role, but travel is expected at least quarterly to oversee operations, meet facility leaders, and conduct provider onboarding and training. The Director of Clinical Operations, IRFs reports to the Senior Vice President of Clinical Operations.

Essential Duties and Responsibilities :

Medrina Programs Implementation :

In collaboration with Business Development, clinical leadership and other teams, implements existing operations processes, workflows, best practices and protocols for the new client buildings.

• Oversees the operational integration of various and / or new Medrina programs into Inpatient Rehabilitation Facilities IRFs) and other healthcare settings.
• Coordinates administrative functions and assists in planning and supporting the program development as well as monitors programs and assists in developing strategies for adaptation to market changes.
• Assists in data collection for preparation of reporting related to and forecasting.
• Ensures efficient and compliant operational performance of the department and programs. Strives to streamline operations and effectively apply new concepts and techniques for positive outcomes. Identifies and implements technology to improve operations.
• Collaborates and has consistent communication with multiple departments within the organization.
• Participates in monitoring and evaluating a program’s inception and performance and routinely monitors performance for volumes, referrals, and trends.
• Establishes and maintains a working relationship with physician staff with respect to their compliance and performance related to billing, coding, and regulatory agency standards.
• Assists in initiatives that will develop relationships with ACO / MCOs in needed markets under the direction of the Vice President of Clinical Operations and Chief Medical Officer.
• Assists in implementing new programs, protocols, and methods to track quality metrics and will make adjustments as needed.
• Other responsibilities as assigned.

Facility Relations and Performance :

Provider Relations and Performance :

Operational Performance and Compliance Leadership :

Quality and Metrics Tracking :

Job Requirements :

Bachelor’s degree in related healthcare fields.

Physical Requirements :

This is a remote, work from home position which handles sensitive, confidential, and financial information. Work must be performed in a secure setting.

EOE / M / F / Vet / Disability :

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.