Talent.com
No longer accepting applications
Supervisor of Operations II

Supervisor of Operations II

Interstate Waste ServicesBlairstown, NJ, US
2 days ago
Job type
  • Full-time
Job description

Job Description

Overview :

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, Connecticut, with a state-of-the-art rail served landfill located in Ohio. We cater to a diverse range of residential, industrial and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employees, customer and environmental safety.

What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture.

Essential Job Summary : :

Operations Supervisor II is responsible for supervising the collections activities in one or more lines of business (commercial, residential, roll-off and container delivery pick up). The Operations Supervisor II manages drivers and helpers and works with the Operations Hauling Manager to implement tactical initiatives to drive functional excellence and budget achievement. The Supervisor ensures adherence to all accident prevention programs and leads operations to ensure compliance with all safety, environmental, operating, regulatory, accounting, ethics and other standards. Responsibilities include the execution and delivery of Safety, Customer Experience, and Efficiency while supporting a culture of employee engagement.

Essential Job Functions : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. :

Route Planning and Safety Awareness

  • Check in Drivers and helpers ensuring they are fit for duty, in uniform, and have proper PPE.
  • Understand and provide leadership to achieve and communicate about safety goals and objectives.
  • Analyze drivers’ routes to assess any unsafe conditions and work with the sales and dispatch team to remove unsafe conditions identified.
  • Partner with the maintenance department to ensure all equipment remains in working order and in compliance with safety standards.
  • Oversee effective safety and accident prevention programs to ensure all reasonable actions are taken to prevent accidents and injuries; ensure a safe and productive work environment for all employees; implement and maintain an effective safety program.
  • Conduct route observations and coach drivers on safe driving and monitor progress.
  • Engage assigned employees in active participation to instill a culture of safety by demonstration of a personal commitment to safe operations and active personal outreach to operational employees.
  • Monitor telematic system for unsafe events (distracted driving, seatbelt use, speeding, etc) and coach employees on unsafe driving behaviors
  • Perform route vehicle inspections – safety lane.
  • Respond to vehicle accidents and conduct preliminary investigations.
  • Survey a new stop for safe service.
  • Monitor / supervise DVIR pre and post trip activities by driver
  • Ensure adherence to DOT regulations, environmental compliance, and municipal ordinances.
  • Maintain accurate route documentation, service records, and regulatory paperwork.

Customer Experience

  • Provide service to all customers that meets or exceeds customer expectations with regard to the entire customer experience.
  • Understand missed pickup goals and meet or exceed expectations related to those goals.
  • Resolve unusual service requests, equipment breakdowns and schedule changes with timely communications to all stakeholders.
  • Interact with customers to solve and rectify any issues and improve the overall customer experience.
  • Communicate any changes / needs to the appropriate contact for Municipal work.
  • Onsite customer visits may be required periodically.
  • Serve as a positive representative of the Company to drive customer satisfaction and loyalty to the Company.
  • Efficiency

  • Identifies, evaluates, and develops route assignments that are cost effective and meet business objectives.
  • Provides detailed analysis of route performance to ensure all pickups are made and are done on a timely manner.
  • Understand missed pickup goals and meet or exceed expectations related to those goals.
  • Review weight audit activity – following a truck.
  • Route audit to ensure we are not picking up cancelled customers.
  • Work with Dispatch to manage door traffic.
  • Monitor employee attendance, punctuality, and performance.
  • Verify proper waste segregation and disposal procedures are followed.
  • Employee Engagement

  • Create a collaborative, communicative team environment and drive employee engagement with the Company
  • Build and develop talent on the team, understand employees' career goals and provide coaching to get employees ready for advancement with the Company.
  • Requirements and Qualifications : :

  • 3+ years of experience in waste management operations
  • 2+ years of supervisory experience in waste management, transportation, and / or logistics services
  • Experience with route optimization and efficiency improvement.
  • Associate’s degree or higher in Business, Logistics, or related field preferred or equivalent in work experience
  • Knowledge of DOT requirements for commercial vehicles
  • Strong analytical skills
  • Knowledge of PowerBI preferred
  • Computer skills (Microsoft Outlook and basic Excel)
  • Must have desire and ability to learn the company’s software applications Must possess strong written, verbal and interpersonal communication skills
  • Defensive Driving (Smith System 5 Keys)
  • Additional Information :

    This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice.

    Bonus :   This role is bonus eligible.

    Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

    Salary Range Minimum : USD $90,000.00 / Yr. Salary Range Maximum : USD $105,000.00 / Yr.

    Create a job alert for this search

    Operation Supervisor • Blairstown, NJ, US

    Related jobs
    • Promoted
    Operations Supervisor

    Operations Supervisor

    MCKESSONBethlehem, PA, United States
    Full-time
    McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare.We are known for delivering insights, products, and services that make quality care more accessibl...Show moreLast updated: 3 days ago
    • Promoted
    Supervisor

    Supervisor

    Diversified Maintenance Systems, LLCBethlehem, PA, US
    Full-time
    For over 40 years, Diversified Maintenance Systems, LLC has been providing client-focused, quality maintenance solutions to facilities across the United States. We are a community of over 10,000 out...Show moreLast updated: 24 days ago
    • Promoted
    Supervisor I, Manufacturing (2nd Shift) SPM

    Supervisor I, Manufacturing (2nd Shift) SPM

    B. Braun US Device Manufacturing LLCAllentown, Pennsylvania, United States
    Full-time
    Braun US Device Manufacturing LLCJob Posting Location : Allentown, Pennsylvania, United StatesFunctional Area : ProductionWorking Model : OnsiteDays of Work : Wednesday, Tuesday, Thursday, Friday, Mond...Show moreLast updated: 8 days ago
    Regional Director of Operations - Senior Services

    Regional Director of Operations - Senior Services

    H2 HealthAllentown, PA, US
    Full-time
    Quick Apply
    Regional Director of Operations – Pennsylvania.Make a Difference in Senior Care Leadership.Are you a licensed clinician with a passion for leadership and a drive to improve senior care?.Regional Di...Show moreLast updated: 2 days ago
    • Promoted
    Regional Quality Operations Specialist

    Regional Quality Operations Specialist

    WelbeHealthAllentown, PA, US
    Full-time
    Regional Quality Operations Specialist.At WelbeHealth, we serve our communities' most vulnerable seniors through shared intention, pioneering spirit, and the courage to love.These core values and o...Show moreLast updated: 1 day ago
    • Promoted
    Supervisor Revenue Operations - NJ Revenue Operations - Pt Pleasant Point Pleasant

    Supervisor Revenue Operations - NJ Revenue Operations - Pt Pleasant Point Pleasant

    First EnergyPhillipsburg, NJ, US
    Full-time
    Supervisor, Revenue Operations.FirstEnergy is a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and ou...Show moreLast updated: 3 days ago
    Director of Operations

    Director of Operations

    ICBDBridgewater, NJ, US
    Full-time
    Quick Apply
    Director of Operations – ABA Centers of America.We are the nation’s fastest-growing provider of autism care, delivering high-quality Applied Behavior Analysis (ABA) therapy across a rapidly expandi...Show moreLast updated: 3 days ago
    • Promoted
    Supervisor I, Manufacturing (2nd Shift) SPM

    Supervisor I, Manufacturing (2nd Shift) SPM

    B Braun MedicalAllentown, PA, United States
    Full-time
    Braun US Device Manufacturing LLC.Allentown, Pennsylvania, United States.Wednesday, Tuesday, Thursday, Friday, Monday.Other key product areas include nutrition, pharmacy admixture and compounding, ...Show moreLast updated: 10 days ago
    Sr Business Operations Analyst

    Sr Business Operations Analyst

    Hunterdon Health Care SystemFlemington, New Jersey, United States, 08822
    Full-time
    Sr Business Operations Analyst.The Revenue Cycle (RC) Sr Business Operations Analyst, reporting directly to the Director of Business Intelligence will serve as a critical member of the BI team to e...Show moreLast updated: 30+ days ago
    • Promoted
    Manager, Freight Operations

    Manager, Freight Operations

    XPOAllentown, PA, US
    Full-time
    What you’ll need to succeed as a Freight Operations Manager at XPO.Supervisory or management experience.Experience in the less-than-truckload (LTL) industry. Experience with hazardous materials regu...Show moreLast updated: 8 days ago
    Manager of Home Health Agency Operations

    Manager of Home Health Agency Operations

    A Care U Need LLCStewartsville, NJ, US
    Full-time
    Quick Apply
    A Care U Need is seeking an experienced manager to join our team.The ideal candidate will oversee the daily operations of the agency, ensuring high-quality patient care, and maintaining compliance ...Show moreLast updated: 30+ days ago
    • Promoted
    Operations Manager

    Operations Manager

    CVS HealthAllentown, PA, US
    Full-time
    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h...Show moreLast updated: 30+ days ago
    • Promoted
    Operations Supervisor

    Operations Supervisor

    McKessonBethlehem, PA, US
    Full-time
    Shape the Future of Healthcare Distribution.As an Operations Supervisor, you will play a critical role in ensuring our distribution center operates smoothly and remains competitive.This position co...Show moreLast updated: 2 days ago
    • Promoted
    Operations Supervisor

    Operations Supervisor

    Central TransportAllentown, PA, US
    Full-time
    Central Transport LLC is one of the nation’s most reliable and technologically advanced LTL (Less-than-Truckload) carriers to date. We are privately owned and have been servicing manufacturing...Show moreLast updated: 5 days ago
    • Promoted
    • New!
    Manager, LM OPERATIONS

    Manager, LM OPERATIONS

    RXOAllentown, PA, US
    Full-time
    RXO is a leading provider of transportation solutions.With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for...Show moreLast updated: 8 hours ago
    • Promoted
    • New!
    Directors of Healthcare Sales Operations

    Directors of Healthcare Sales Operations

    HHSAllentown, PA, US
    Full-time
    Director Of Healthcare Sales Support.The Director of Healthcare Sales Support leads our Healthcare Division's proposal and sales collateral needs, overseeing a team of 34 proposal managers to deliv...Show moreLast updated: 8 hours ago
    • Promoted
    • New!
    Regional Director of Operations - Senior Services

    Regional Director of Operations - Senior Services

    H2HealthAllentown, PA, US
    Full-time
    Regional Director Of Operations Pennsylvania.Are you a licensed clinician with a passion for leadership and a drive to improve senior care? Join H2 Health, one of the nation's leading providers of...Show moreLast updated: 8 hours ago
    • Promoted
    Scheduling Assistant II

    Scheduling Assistant II

    PTR GlobalAllentown, PA, US
    Full-time
    The Scheduling Assistant II will serve as a central point of contact for customer interactions, ensuring efficient communication and support throughout the job scheduling process.This hybrid role, ...Show moreLast updated: 5 days ago