DRYWALL SUPPLY, INC. • Sioux Falls, South Dakota, United States
1 day ago
Job type
Full-time
Job description
CUSTOMER SERVICE
Establish new business opportunities with potential customers through cold calling, telemarketing, networking, referrals, and provided leads.
Develop add-on business with existing customers and maintain strong, long-term relationships.
Maintain an organized and accessible filing system for sales leads, business activity, forecasting, and quota details.
Achieve monthly and annual sales quotas and performance goals.
Maintain up-to-date knowledge of all product lines and pricing.
Accurately and promptly prepare and provide price quotes to customers.
Maintain and update customer pricing and account information in Salesforce CRM system.
Work closely with inside sales representatives to ensure customer satisfaction and business accountability.
Professionally handle customer concerns or issues, notifying the Sales Manager as necessary.
Perform other duties as assigned.
DRIVING
Must be insurable under company policy for use of a company vehicle.
May use a personal vehicle for company business when appropriate; must maintain a valid driver's license, proof of insurance, and a clean driving record.
Must comply with company safety policies, including hands-free cell phone use only while driving (see employee handbook).
Report all vehicle incidents, damage, or traffic citations immediately to management.
Service customer material needs and make site visits as required to develop relationships and support sales.
OTHER RESPONSIBILITIES
Enter and update all sales activity, opportunities, and customer interactions in Salesforce.
Communicate maintenance, equipment / property damage, safety, and security issues promptly to management.
Follow all company and jobsite safety rules and procedures.
Perform additional duties as assigned.
Requirements
Work schedule : 7 : 00 a.m. – 5 : 00 p.m., with flexibility to cover additional shifts as needed.
Ability to work independently and as part of a team.
Professional demeanor and communication skills (verbal and written).
Proficiency in PC systems (Windows, Word, E-mail) and Salesforce CRM.
Strong multitasking, organizational, and follow-up skills.
Front-line customer service or sales experience preferred.
Must demonstrate reliability, efficiency, and accountability.
Must have and maintain a valid driver's license, proof of personal vehicle insurance, and DOT health card for trailer towing.
Working knowledge of building materials is strongly preferred.
Self-motivated with strong leadership and customer service skills.
Professional appearance, conduct, and work ethic required.
Physical Requirements
Sitting for extended periods; regular mobility including bending, stooping, and twisting.
Occasional lifting up to 50 lbs. during the work week.
Measures of Performance
Consistent quality and accuracy of work performed.
Compliance with company policies and procedures.
Effective teamwork and cooperation with coworkers and customers.
Attendance, punctuality, and customer satisfaction.
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Outside Sales Representative • Sioux Falls, South Dakota, United States
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