The Community Development Advisor is responsible for generating pre-need sales for locations in the assigned market area including cemetery property cemetery merchandise cemetery services and prearranged funeral / Cremation plans.
Responsibilities
- Actively builds relationships in the community to educate and guide families in their preplanning decisions
- Excels in his / her ability to set an appointment give a preplanning guide presentation and product presentation
- Provides professional park tours of each location within their area
- Completes paperwork timely neatly and accurately including all specific requirements for contract processing
- Actively tracks all sales activity and ratios to measure areas of strength and areas that need improvement
- Uses CRM to track all contacts and ensure professional follow-up
- Contacts new and existing customers to discuss how specific products or services can meet their needs
- Prospects daily using multiple methods including cold calling door knocking mailers seminars and outside events
- Provides world class customer service a positive attitude and a willingness to do Whatever it takes
- Keeps current in areas as they relate to our profession (veterans benefits social security benefits end of life decisions etc.)
- Builds relationships with churchs civic groups veteran organizations hospice senior living & other community groups. Once relationships are established pre-planning seminars are scheduled and conducted in accordance with NorthStar Memorial Groups established program.
- Works multiple prospecting avenues such as web leads Seminars park patrolling file reviews direct mail and all other prospecting methods in accordance with NorthStars sales playbook.
- Schedules 10-12 Pre-Need appointments each week that are tracked in the CRM.
- Answers telephone inquiries about cemetery products and services pre-need planning.
- Attends training programs scheduled with sales leaders and regional leadership.
Qualifications
High School Diploma or equivalentValid drivers license and satisfactory driving record.Must have reliable transportation.Knowledge of current federal state and local regulations related to the cemetery and funeral industry.We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender gender identity national origin disability or veteran status.
#Sales
#INDCORE1
Required Experience :
Unclear Seniority
Key Skills
Business Intelligence,Children Activity,Business Analysis,Corporate Sales,ABB,Corporate Development
Employment Type : Advisor
Experience : years
Vacancy : 1