Event Captain

A rare opportunity to join the

City Winery team as we reimagine the future of live music and hospitality. City Winery to deliver the

highest end combined culinary and cultural experience to our customers who are

passionate in sharing wine, music, and culinary arts. We are a unique facility,

combining a fully functioning winery with intimate concerts, food & wine

classes, private events in a variety of configurations, and fine dining. We

have created a compelling mix for our sophisticated clientele of foodies, and

active cultural patrons—bringing the wine country experience to the middle of a

large city.

Position Summary

City Winery

Event Captains will coordinate the day of logistics with the Manager on Duty

MOD) to execute the Banquet Event Order (BEO) from a front of  house

standpoint. They will participate in food and beverage service as outlined by

the MOD, coordinate with the Chef on duty in the kitchen, and  present

the standards as outlined in the Events SOP Training. City Winery Event

Captains will provide high level hospitality to the client and guests.

Overview of Responsibilities

Coordinate with and execute the plan of the MOD

for all onsite event logistics for day prior, set up, hands-on execution, and

through post-event breakdown

Ability to connect and communicate with MOD to

review logistics and provide on-the-floor support, including but not limited to

ensuring the event is performed and delivered according to client expectations

Ensure the event is maintained to the highest

standards and run successfully

Maintain positive brand impressions to develop

lasting relationships with clients and guests to retain business and increase

growth

Work directly with Event Sales Team, Executive

Chef, Winery Department, GM and FOH Managers, and any other internal partners

to secure event needs for execution

Carry out service strategy as set forth by MOD

Frequently check in with the MOD to ensure

service standards, event timeline, and event menu are being executed to the

expectations of the client

Organize, print, and distribute detailed

Banquet Event Orders (BEOs) with approval of MOD, to be passed along to other

departments (i.e. Front of House, Kitchen, etc.) to ensure smooth execution on

the day of the event

Maintain inventory of equipment, place and

receive rental orders and organize rentals for pickup

Ensure the venue is fully prepared and

organized for the execution of the event

Coordinate with MOD to assist with outside

vendors, including but not limited to; equipment load in and load out and

overall rental equipment organization

Oversee printed collateral : menus, labels, etc.

Ensure completion of post event tasks –

including room resets, organizing rental equipment for pick up, and operational

supplies remain organized for the next shift all based on expectations set by

Other duties, projects, and tasks as per

business need

Minimum Qualifications

• Minimum 2

years’ experience in event operations management, or equivalent relevant

experience

background and knowledge of strategizing and executing on-premise events

and general understanding of the music, food, and wine business

attention to detail and organizational skills; results oriented

take direction from MOD

resolve troublesome situations with poise

hospitality and customer service skills

operations skills and commitment to operational excellence

successfully multitask, delegate, and coordinate several tasks at once in fast

paced, high volume environments

communication and interpersonal skills both written and verbal

willing to work a flexible schedule including days, nights, weekends, and

holidays

knowledge of the health department and related regulations

perform physical requirements of position including standing and walking for

extended periods of time, bending, pulling, pushing, lifting, and carrying up

to 50 lbs.

fluently literate in English including ability to read, write, communicate,

conduct basic business-related mathematics, and be able to accurately function

a POS

About Us

Wine, food, and

live entertainment collide at City Winery to create a dynamic and incredibly

unique workplace. Since 2008, City Winery has been turning heads across the

nation with amazing live performances, delectable cuisine, and award winning,

locally produced wines. But there's more to us than that  we're a haven for community and creativity, a

place where the philosophy of hospitality is more than just a buzzword, but a

way of life. City Winery, founded by music industry veteran & visionary

Michael Dorf, has established itself as a one-of-a-kind brand providing

unforgettable experiences for guests. From world class music venues to

sustainably produced wines with ratings of 90+ points, City Winery offers a

range of topnotch events & experiences.

We are an equal

opportunity employer and value diversity at City Winery. We do not discriminate

on the basis of race, religion, color, national origin, gender, sexual

orientation, age, marital status, veteran status, or disability status.

Additionally, City Winery participates in the E-Verify Program in certain

locations, as required by law.