Supervisor, Corporate Collections

Collections Supervisor

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service. At ZOLL, you won't just have a job. You'll have a careerand a purpose. Join our team. It's a great time to be a part of ZOLL!

Job Summary

We are looking to expand our Finance Department with a Collections Supervisor. This position will play a key role in ACT by providing the excellent customer experience we strive for. The right candidate will want to provide excellent customer service, support the collections team as well as the customer in helping to resolve disputes, read and understand the customer's contractual obligations, and be able to speak to those obligations in a positive and professional manner.

Essential Functions

• Actively support the collections team in Broomfield CO
• Communicate with customers in a friendly and professional manner at all times
• Work directly with challenging or high profile accounts
• Work internally to resolve issues contributing to delayed payments
• Work with collectors to design appropriate payment plans to present to customers
• Identify and communicate risk concerns in preparing Allowance for Doubtful Accounts
• Work closely with outside Collection Agency
• Develop relationships to establish escalation paths
• Manage Deferred Revenue in accordance with Accounting rules

Required / Preferred Education and Experience

Knowledge, Skills and Abilities

Physical Demands

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

ZOLL Medical Corporation appreciates and values diversity. We are an Equal Opportunity Employer M / F / D / V.

ADA : The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.