Senior Program Quality Lead

Senior Program Quality Lead (PQL)

Join our team as a Senior Program Quality Lead (PQL) supporting the CLS-XBR program as part of Strategic Sensors & Precision Strike Business Unit of Raytheon Missiles and Defense in Woburn, MA. In this role, you'll drive a robust quality culture, practices, and collaboration efforts. As the primary quality interface for customers and suppliers, you'll ensure the program meets all Quality & Mission Assurance requirements. This includes coordinating with functional Integrated Product Teams (IPTs) and overseeing contracts consisting of software / system engineering development efforts and sustainment. You'll develop and monitor quality metrics to drive continuous improvement initiatives, working closely with integrated teams to enforce process rigor. The PQL will be responsible for ensuring reviews and assessments of program performance are performed, including technical assessments of systems and software engineering, lessons learned, technology, and programmatic (cost, schedule, and risks and / or defects) practices assuring Quality Management System (QMS) processes are defined and implemented.

This is an "Onsite" role based in Woburn, MA.

What You Will Do

You will engage on both strategic and tactical levels, focusing on quality, cost and schedule performance, early engagement, influencing and providing differentiating quality value to program teams and customers. You will develop partnerships with program and production stakeholders, IPTs, and support functions to drive issue resolution and implement improved processes. You will develop and implement strategic and tactical Mission Assurance plans that will directly affect the program's execution and influence. You will initiate and perform root cause analysis, facilitate corrective actions, and implement closed loop process controls to improve product / process predictability and capability. You will interpret command media in compliance to work being performed. You will generate new cost of poor quality (CoPQ) projects to reduce costs on the program. You will implement advanced product quality planning in accordance with AS9145, as applicable.

Qualification You Must Have

Typically requires Bachelor's degree in Science, Technology, Engineering or Mathematics (STEM) and ten (10) years of relevant experience in the areas below; Working experience with ISO 9001 and / or AS9100 Quality Management Systems. Working experience translating external and internal requirements and command media. Working experience in providing technical program expertise for manufacturing and / or design processes. Working and auditing experience with a Quality Management System (ISO 9001 and / or AS9100). Experience establishing customer relations and communications processes. Experience applying Government Quality Requirements and Standards including aerospace, commercial, defense, and space industries. Experience driving successful performance of major subcontractors, suppliers and / or IOTs Active and transferable Secret U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer

Experience with AN / TPY-2 or SBX radar development, production or sustainment Software Quality Engineering Experience working in Agile Framework Environment (SAFE) and Dev Ops Experience with Contracts / Contract Requirements Experience identifying, analyzing, and documenting problems with requirements, program functionality, and Software releases (tactile and simulation). Experience monitoring software defects using a bug tracking system, tools and report defects to stakeholders. Experience defining and analyzing Quality metrics. Experience collaborating cross functionally with the other QA leads and functions Experience assessing Engineering work products (Peer Reviews, Configuration Control Boards, Code Reviews, Product Readiness and Sale, etc.) to identify and eliminate in-phase defects Experience performing project data evaluation to drive root cause and correction action Experience participating in test preparation and execution to ensure requirements are verified Experience in gate reviews (e.g. Test Readiness, Ship Readiness) Experience in risk mitigation and opportunity management Experience with RTX / Raytheon / RMD policies and procedures Experience with DOD, ISO, AS / QS, GMP, and other national / international standards Experience in product life cycle from design through sustainment Experience in the effective use of Root Cause Corrective Action containment and process and tools RMD Six Sigma and / or CORE qualified, or demonstrated skill Experience leading, coaching and mentoring others in routine settings and complex situations. Experience collaborating cross functionally with the other QA leads and functions Experience participating in test preparation and execution to ensure requirements are verified Experience in other functional areas such as engineering, supplier engineering, or operations. Experience using interpersonal skills and working with customers, suppliers, and in a team environment. Experience facilitating cross-functional teams in systematic improvement activities. Experience working with and technically interfacing with various engineering disciplines. Experience using sound judgement and applying resolution-making skills with appropriate supervisory intervention. Experience communicating verbally and in written communications and networking with other stakeholders. Experience in audits, nonconformance review boards (MRB / FRB), and Quality Management Systems.

What We Offer

Whether you're just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work / life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance, and child / adult backup care.

The salary range for this role is $124,000 - $250,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education / training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and / or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and / or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified individuals with a disability and protected veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.