Director of Operations

Director Of Operations

Seeking qualified, experienced Director of Operations to oversee the operation of a university convening center and BarDAVID, the propertys signature restaurant. He / she will provide the strategic leadership required to achieve the fiduciary and quality goals of guests, owners, stakeholders and employees and oversee the day-to-day operation of the center. The Director of Operations will ensure the effective and efficient operation of all facets while continuously improving on the current model and be responsible for managing in a manner consistent with the mission, operating philosophy, standards and values of the property owners and Pyramid Global, the managing entity.

Essential Functions :

• Ensure service and product standards are maintained to the Service Level Agreements of the property owner.
• Decision-making and policy formulation for the F&B and Conference Services divisions.
• Devise and implement programs to increase customer quality and service.
• Develop and implement yearly budget and 30-60-90-day forecast.
• Review and maintain guest satisfaction feedback and scores. Follow up on guest comments.
• Maintain effective staffing and cost controls.
• Establish and implement realistic and effective operating and capital budgets and forecasts and compares actual operating results with budgeted projections; facilitates operational profitability through proper anticipation and adjustment of property operations.
• Participates in civic affairs to become familiar with the community.
• Performs all accountabilities in a timely and efficient manner, following established company policies.
• Fosters a cooperative and harmonious working climate conducive to maximum employee morale and productivity.
• Reasonable and accommodating tasks as required by your direct supervisor.
• Collaboration with the Culinary Team along with oversight of FOH service.
• Ensure a safe and secure environment for all guests and team members.
• Document, track, and follow up on daily process and protocol procedural flows as required by Management.

Marginal Functions :

Qualifications

Compensation Range

The compensation for this position is $100,000.00 / Yr. - $110,000.00 / Yr. based on qualifications and experience.