Manager of Enterprise Accounts

RJW Logistics Group Hiring

Our People Are Our Future. That's Why They Come First.

RJW is dedicated to hiring and developing talent who want to make an impact and be a part of an industry-leading organization. At RJW, we are committed to our employees' success and to producing continuous innovation that drives the retail logistics industry forward.

Empower Your Future with Our Employee Ownership Program

We are thrilled to announce the launch of our Employee Ownership Programan exciting opportunity designed to empower, motivate, and reward our dedicated team members. At RJW, we believe that our employees are the heartbeat of our success, and we want to share that success with you. Here's what you can look forward to :

• Ownership Stake : Become a co-owner of the company and take pride in knowing that your hard work directly contributes to your own financial growth and the company's prosperity.
• Financial Rewards : Enjoy the potential for increased earnings through share appreciation.
• Sense of Belonging : Feel a deeper connection and commitment to your work as you become an integral part of the company's journey and success story.
• Community and Collaboration : Join a community of like-minded individuals who are equally invested in the company's mission and vision, fostering a collaborative and supportive work environment.
• Cost : Maybe the best detail about this program is that it cost nothing to you. As long as you are employed with RJW, you will enjoy the benefits of the program. Additionally, shares will be given to you on a yearly basis based on salary.

Our Employee Ownership Program is more than just a benefitit's a path to building a brighter, more prosperous future together. Join us in taking this exciting step forward and become a valued co-owner of RJW. Together, we can achieve greatness.

Job Purpose : The Manager of Enterprise Accounts is responsible for leading and developing a team of Customer Service Managers and Supervisors dedicated to RJW's highest-value enterprise accounts. This position ensures best-in-class customer service delivery, strategic relationship management, and operational excellence across top-revenue accounts.

Reporting directly to the Director of Account Management, this role oversees customer service functions for enterprise clientsmanaging escalations, performance, and service delivery while partnering with internal departments to drive efficiency, profitability, and long-term customer success.

The Manager of Enterprise Accounts will serve as both a people leader and a strategic liaison, fostering a culture of accountability, collaboration, and proactive service across all enterprise teams.

Essential Duties and Responsibilities :

Team

Enterprise Account Oversight

Strategic Service Management

Services

Customer Success

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Education and / or Experience Required :

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This job description is intended to provide general information about the Manager of Enterprise Accounts position. The above does not constitute an exhaustive list of the job duties to be performed by