School Success Manager (Seasonal)

Rockstar is recruiting for an innovative edtech company dedicated to transforming how schools approach scheduling. Our client is a mission-driven team of former educators and technologists who have built a platform that leverages AI optimization to help schools develop better schedules, save time, and align resources with their academic and staffing priorities. This company partners with districts and charter schools nationwide to unlock efficiencies and support strategic decision-making in education.

Who They Are

This company was founded to build the tool its founders wished they had when working in schools—aiming to save hundreds of hours of wasted time while helping schools develop better schedules that enable their academic, budget, and staffing priorities. The solution addresses the needs of school-based employees who build schedules and central office employees who need visibility into them.

The school schedule reflects values and priorities. With 75 to 90% of a district budget dedicated to personnel, there are few questions more paramount than how staff and students spend their time every day, what positions are needed, how many teachers to hire, and how students will interact with them. Strategic resource allocation across schools, proper access to core courses and electives, and dedicated support to sub-groups begins with the development of a school schedule.

This platform is a home for secondary scheduling, featuring AI optimization and support from a team of former educators who know and have lived scheduling. Not only does the platform save time and headache, it unlocks resources so district and charter leaders can build a schedule that aligns with their vision.

About the Role

As a seasonal School Success Manager, the selected candidate will be at the forefront of the mission to help schools create more effective, equitable, efficient, and innovative schedules. During peak scheduling season, January - July, this individual will work full-time, directly with school partners, guiding them through the entire scheduling process and ensuring they maximize the benefits of the platform and support model.

Role & Responsibilities

Seasonal School Success Managers lead all aspects of the customer-facing support model.

Own a portfolio of schools

• Own and manage a portfolio of district and charter school partners through the customer journey
• Provide end-to-end support to finalize schedules; this will require problem-solving through complicated constraints and unique school needs
• Develop strategic relationships with key stakeholders including lead schedulers, principals, district leaders, and other members of the scheduling teams
• Track success metrics for each partner, ensuring high levels of satisfaction and renewal rates
• Serve as a strategic thought partner to district and school-based teams to ensure their schedule aligns to their unique priorities

Implementation leadership

What They Are Looking For in Candidates

The role requires someone with :

The following additional experiences would also be a plus :

Who You Are

Role Structure