Talent.com
Field Service Technical Support

Field Service Technical Support

Apex Systems, Inc.Denver, CO, United States
1 day ago
Job type
  • Full-time
Job description

Job# : 2072345

Job Description :

Schedule : schedule tbd, during 16-week training hours will be M-F 8am-5pm

Pay : Hourly rate + mileage reimbursement .70 / mile

  • Note there is a 16 week training program once hired

CANDIDATE MUST BE A US CITIZEN

Responsible for resolving hardware and software infrastructure (servers, network, security, etc.) issues using systems analysis techniques and procedures in support of HPE customer's data centers.

Must have your own transportation, insurance and valid drivers license.

Must be willing to travel from customer to customer when necessary.

Mileage / Tolls / Parking (if any) will be reimbursed using Federal rate(s). This does not cover any parking tickets, or any other violations that may be incurred.

Must be able to work overtime if you are in an installation or rack / stack event.

Must be able to work weekends with advanced notice due to a customer installation schedule.

Tasks include, but are not limited to :

  • Analyzes, troubleshoots, and resolves issues within IT infrastructure including HPE Enterprise systems, servers, storage, and networking.
  • Understanding of a Data Center IT Operations environment and the knowledge to use software tools to perform day-to-day functions and troubleshooting
  • Able to perform high volume / low impact tasks in an efficient and knowledgeable manner.
  • Provide installation and or break / fix support including component replacement, hardware troubleshooting, and operating system installation.
  • Able to proficiently perform data center support tasks with little guidance.
  • Demonstrate hands-on practical knowledge of systems and policies.
  • Operational management tasks including, working to resolve escalations, and clearing blocking issues to enable continued delivery of datacenter support activities
  • Requirements :

  • Must have a basic understanding of Storage theory, Server layout and Network concepts.
  • Must have mechanical aptitude and ability to follow procedures to make component level repairs using ESD best practices.
  • Requires good understanding of the general / technical aspects of the job.
  • Must be familiar with using different computer applications and be able to navigate software tools as required by task at hand.
  • Must possess professional written and verbal communication skills
  • Must be organized and able to document daily activities
  • Must maintain successful communication and working relationship with management & peers of all levels.
  • Teamwork and interpersonal skills
  • Must be willing to work outside of standard business hours and weekends.
  • Must be willing to travel for out of state projects.
  • Education and other requirements :

  • Experience with pallet jack and data center server lifting tools is a plus. Must be able to
  • lift to 40 lbs.

  • Ability to operate manual and power hand tools
  • 1 - 3 years of technical experience and a Associates Degree or equivalent degree in computer science or related area of study; without a degree, two additional years of relevant professional experience.
  • EEO Employer

    Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

    Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

    Apex Benefits Overview : Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses / books / seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.

    PDN-9ecfcb0a-2504-4c91-8327-ccc7f733f8a2

    Create a job alert for this search

    Technical Support • Denver, CO, United States

    Related jobs
    • Promoted
    Field Service Technician

    Field Service Technician

    Boyer Sales Career OpportunitiesEnglewood, CO, US
    Full-time
    The Field Service Technician is responsible for installation and maintenance of customer pump systems.They will work closely with Field Service Engineers to plan out each service job.They will work...Show moreLast updated: 30+ days ago
    • Promoted
    Technical Support Specialist

    Technical Support Specialist

    VirtualVocationsLittleton, Colorado, United States
    Full-time
    A company is looking for a Technical Support Specialist to provide expert technical assistance and support to customers and suppliers. Key Responsibilities Respond to inquiries and chat messages f...Show moreLast updated: 30+ days ago
    • Promoted
    Field Service Engineer

    Field Service Engineer

    Crescent City Recruitment GroupEnglewood, CO, US
    Full-time
    Travel required across USA, Canada, Mexico, and potentially international locations.We are seeking a Field Service Engineer to join our Service Department, supporting the inspection, evaluation, re...Show moreLast updated: 30+ days ago
    Manager I, Field Technical Service Engineering - Surgical

    Manager I, Field Technical Service Engineering - Surgical

    U339 Alcon Vision, LLC. CompanyNew Jersey,Remote
    Remote
    Full-time
    At Alcon, we are driven by the meaningful work we do to help people see brilliantly.We innovate boldly, champion progress, and act with speed as the global leader in eye care.Here, you’ll be recogn...Show moreLast updated: 30+ days ago
    Mechanical Field Service Support Specialist

    Mechanical Field Service Support Specialist

    FORCE AmericaAurora, CO, US
    Full-time
    FSS) is a customer-facing role dedicated to assisting in the sales and technical support of our hydraulic products in the marketplace. The Field Service Support Specialist assists customers to deter...Show moreLast updated: 11 days ago
    Field service

    Field service

    Direct RecruitersGA, US
    Full-time
    Packaging equipment Field service roles : .CO, FL, GA, IA, NC, MI, MN, SC, TX and WA.Installations, preventative maintenance, troubleshooting etc. Packaging equipment (primary or secondary), Processin...Show moreLast updated: 30+ days ago
    Field Service Technical Support

    Field Service Technical Support

    Apex SystemsDenver, CO
    Full-time
    Quick Apply
    Schedule : schedule tbd, during 16-week training hours will be M-F 8am-5pm .Pay : Hourly rate + mileage reimbursement.Note there is a 16 week training program once hired • •. CANDIDATE MUST BE A US CITI...Show moreLast updated: 30+ days ago
    • Promoted
    Field Service Technician

    Field Service Technician

    Cornerstone Building BrandsDenver, CO, US
    Full-time
    Cornerstone Building Brands is seeking a Field Service Technician to perform in-field warranty and service repairs and adjustment on window and door products. Provide technical feedback on product p...Show moreLast updated: 30+ days ago
    • Promoted
    Field Service Engineer

    Field Service Engineer

    International Staffing Consultants, Inc.Englewood, CO, US
    Full-time
    Travel required across USA, Canada, Mexico, and potentially international locations.We are seeking a Field Service Engineer to join our Service Department, supporting the inspection, evaluation, re...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Field Support Technician

    Field Support Technician

    Canon U.S.A., Inc.Westminster, CO, United States
    Full-time
    CO - Thornton(Denver) - Amazon.If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon USA, a leader in technology, solutions...Show moreLast updated: 15 hours ago
    • Promoted
    Field Service Specialist

    Field Service Specialist

    Huber Technology IncDenver, NC, US
    Full-time
    Responsible for providing professional service and support for Huber Technology customers by performing field service installations, start up, repair and maintain HUBER waste water equipment.The Fi...Show moreLast updated: 20 days ago
    • Promoted
    Field Service Agent

    Field Service Agent

    IQVIA, Inc.Denver, CO, US
    Part-time
    IQVIA has an opportunity with one of the largest medical device manufacturers in the US.We welcome you to apply if interested! You will be asked to create an account, which takes less than one minu...Show moreLast updated: 30+ days ago
    • Promoted
    Field Service Technician

    Field Service Technician

    Sany AmericaDenver, CO, United States
    Full-time
    Are you passionate about working with heavy machinery and solving complex mechanical issues? Are you ready to advance your career with a company that values your skills and is committed to your gro...Show moreLast updated: 3 days ago
    Technical Field Advisor

    Technical Field Advisor

    Elliot GroupRemote, US
    Remote
    Full-time
    Under the direction of the Field Service Manager the Technical Field Advisor provides after sales service.Supervises the commissioning, overhaul and troubleshooting of Elliott and other OEM equipme...Show moreLast updated: 30+ days ago
    • Promoted
    Technical Support Specialist

    Technical Support Specialist

    SoftekEnglewood, CO, United States
    Full-time
    At Softek, we are committed to delivering best-in-class software and technical support services that drive operational excellence for financial firms around the world. Our expertise in developing pr...Show moreLast updated: 9 days ago
    • Promoted
    Technical Support Representative

    Technical Support Representative

    Insight GlobalDenver, CO, United States
    Temporary
    Insight Globals Client, a top tier Title Company is seeking to hire a Desktop Support Technician to service their internal users. This Desktop Technician will be traveling around the metro Denver ar...Show moreLast updated: 4 days ago
    Field Service Mechanic

    Field Service Mechanic

    Excel PersonnelArvada, Colorado, US
    Permanent
    Quick Apply
    Field Service Technician / Mechanic (for water infrastructure industry).Services products and equipment as assigned.Starts up, identifies, analyzes and repairs instruments and products at customer’s ...Show moreLast updated: 30+ days ago
    • Promoted
    Field Service Technician

    Field Service Technician

    SANY AmericaDenver, CO, United States
    Full-time
    Are you passionate about working with heavy machinery and solving complex mechanical issues? Are you ready to advance your career with a company that values your skills and is committed to your gro...Show moreLast updated: 3 days ago