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Area Manager, Safe and Secure

Area Manager, Safe and Secure

CarvanaFramingham, MA
3 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Pay Range : $70,000 - $85,000 annually

About Carvana

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine ?!

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data and process-driven decisions in everything we do. Here are a few of our stories ! We’ve been changing the game since 2013, and we’re not taking our foot off the gas now. Want more of the story? Check out our background here .

About the team and position

The Field Safe & Secure Team helps to keep our 20,000+ associates, who work at our 200+ various locations, safe and secure every day. By collaborating with various Carvana teams, the Safe & Secure Team delivers strategic planning, security program development, technology innovation, asset protection processes, data analytics, crisis management, and project management. In partnership with the Remote Safe & Secure Team and the Support Safe & Secure Team - the Field Safe & Secure Team is an integral part of our Safe & Secure Organization.

The Area Manager, Field Safe & Secure, will provide “Safe and Secure” support for a variety of operations, sites and teams, including Auction, Market Operations, Logistics, and Wholesale sites, in an assigned geographical area. They will be an integral partner for those teams providing consultation to drive risk optimization throughout the network. The Area Manager will be a hands-on leader spending the bulk of their time visiting sites and interacting with teams to drive awareness of risk issues, an understanding of core Safe & Secure Standards, and implementation of programs and processes to deliver upon the Safe & Secure mission. Through influence and collaboration, the Area Manager will drive improvement in several key metrics including unit loss rates, unit damages, inventory control compliance, fraud mitigation, and safety incidents.

What you’ll be doing

  • If applicable, day to day leadership of direct report(s), inclusive of one or more Area Lead to support Field Safe & Secure. This will include recruiting, hiring, and onboarding of new hires to ensure their acclimation success. You will provide clear expectations, support through consistent coaching, and follow-up and problem-solving to situations that may arise. You will ensure an effective schedule is in place to meet goals and metric deliverables, and foster development milestones.
  • Building partnerships with various operational leaders and other key business partners to collaboratively drive improvements in process execution to mitigate operational risks in an assigned geographical area of responsibility.
  • Leverage expertise, data, and other tools to establish Safe & Secure Standards that are in alignment with operational partner needs and are adhered to through coaching and support.
  • Through data analysis, plan purposeful travel to sites to assess operational and safety risks, and work collaboratively with field partners to implement mitigation tactics and critical action steps. These visits must infuse the team with culture and performance standards that deliver the Safe & Secure Mission at every site, every day.
  • Helping launch new last-mile distribution locations by partnering closely with peers, the Support Safe & Secure Team, and the Real Estate Teams to ensure our teams are properly set up for success through consistent physical security designs and implementation.
  • Review of key risk metrics on a consistent basis to shout out success and to help coach improvements with your business partners.
  • Keeping every detail of your area operating like a “well-oiled machine,” but also taking the time to think through strategy and process with a broad perspective and make the necessary improvements to fuel future growth.
  • Partner with leadership and stakeholders to assist with initiatives related to new Safe & Secure Processes and Programs to ensure strong execution at the site level.
  • Hybrid working environment spending 3 days per week on-site or in office at nearest Carvana location to foster spirit of togetherness and continuous learning of field operations.

What you should know / have

  • At least 5 years of Security / Asset Protection leadership experience.
  • At least 3 years of directly supervising and managing a team.
  • At least 2 years of multi-site leadership experience.
  • Commitment to culture of togetherness and inclusion, and leads by example.
  • Proven track record of implementing change across multiple businesses / units.
  • Proven track record of leading teams.
  • Advanced change agility and growth mindset.
  • Advanced influencing skills.
  • Ability to manage competing priorities and the ability to work with ambiguity.
  • Ability to effectively collaborate with technical and non-technical audiences.
  • Strong interpersonal and communication skills.
  • Strong problem-solving skills with a willingness to think outside the box.
  • Self-starter’s mentality with a strong sense of urgency.
  • Analytical skills / mindset.
  • Must live within assigned geographical area and in close proximity to the nearest Carvana location.
  • Domestic travel required - up to 75%.
  • Must be at least eighteen (18) years of age.
  • Must be qualified to operate a motor vehicle and possess a valid driver’s license.
  • Must have a demonstrated ability to read, write, and communicate effectively in English.
  • Must have the ability to physically operate vehicle equipment and tools.
  • Bachelor’s degree (preferably in business, finance, criminal justice, or social administration).
  • Project Management experience that has impacted multiple business units / locations.
  • Understanding of Security Technology.
  • Prior EH&S experience (leading program implementation and oversight).
  • Relocation potential and flexibility.
  • We’d love it if you also have

  • Bachelor’s degree from an accredited college or university preferred.
  • Experience implementing Risk Mitigation programs to improve company profitability in collaboration with partners within a complex business environment.
  • Crisis Management Leadership experience.
  • Experience leading OSHA Program implementation within a distribution, warehousing, and fulfillment environment.
  • OSHA 10 Hour Training Certification preferred.
  • What we’ll offer in return

  • Full-Time Salary Position with a competitive salary.
  • Medical, Dental, and Vision benefits.
  • 401K with company match.
  • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more..
  • A great wellness program to keep you healthy and happy both physically and mentally.
  • Access to opportunities to expand your skill set and share your knowledge with others across the organization.
  • A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
  • A seat in one of the fastest-growing companies in the country.
  • Other Requirements

    To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

    The physical activity requirements of the position range from Light to Medium Physical Work.

  • Frequent – standing, watching, touching, listening, walking, talking
  • Potential – running, jumping, yelling or other rapid or forceful movement in emergency situations
  • Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions.
  • Physical Working Conditions

    This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station / convenience food and petroleum dispensing operations.

  • Note : Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
  • To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

    Legal Stuff

    Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

    ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories.

    Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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