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A company is looking for a Remote Healthcare Customer Service Representative. Key Responsibilities Manage incoming calls regarding benefits from members, providers, and employer groups Resolve member or provider concerns and document information in the billing system Maintain current knowledge of Member Services policies and perform other related duties as assigned Required Qualifications and Education High school diploma, GED, or college degree At least 1 year of call center experience preferred 1 year of face-to-face customer service experience Knowledge of the Dental, Medical, or Managed Care industry preferred Successful completion of customer service assessment and typing test