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Última actualización: hace 23 horas
Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business.
Passion, Energy, and commitment describe life at Mi...Mostrar másÚltima actualización: hace 11 días
Adjunct- Computer Info Systems & Computer Literacy.Ability to teach courses in computer science and computer literacy.Possess expert skill level in Microsoft Suite, including Word, PowerPoint, and ...Mostrar másÚltima actualización: hace más de 30 días
Belay Technologies has been voted Baltimore Business Journal's (BBJ) Best Places to Work 2019, runner up in 2020 and a finalist in 2021! Computer Network Defense Analyst Belay is hiring a Co...Mostrar másÚltima actualización: hace más de 30 días
Do you want to earn money by teaching? Would you like to have a flexible schedule without being in the office all the time? Are you creative and do you like to implement your own teaching strategy ...Mostrar másÚltima actualización: hace más de 30 días
Ability to diagnose, troubleshoot, and repair devices within an allotted time frame.Have dexterity to be able to use your hands with small tools and parts.
Clear vision and the ability to follow ins...Mostrar másÚltima actualización: hace más de 30 días
Immediate opportunity for a Computer Operator professional to support our client, a major Federal Health Plan in the BWI Maryland area.
The individual will execute and monitor batching jobs impactin...Mostrar másÚltima actualización: hace 20 días
RELOCATION ASSISTANCE : Relocation assistance may be available.At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the...Mostrar másÚltima actualización: hace más de 30 días
SYNERGISTICIT is aware that the Job Market is Challenging due to almost 600,000 Tech Layoffs within the past 2 years due to which The Job market is flooded with thousands of laid off Techies who ar...Mostrar másÚltima actualización: hace más de 30 días
The APWU Health Plan, a health insurance company located in Glen Burnie, MD, is seeking a Computer Operator.Monitor assigned computer equipment and verifies that expected input files have been tran...Mostrar másÚltima actualización: hace 7 días
A company is looking for a Computer Vision Manager to lead a team in developing advanced AI solutions.Key Responsibilities Lead, mentor, and support a team of computer vision and ML engineers De...Mostrar másÚltima actualización: hace 4 días
Service Supervisor - Computer Repair.MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of pre...Mostrar másÚltima actualización: hace 9 días
If you are looking for an exciting career with great benefits, pension, generous leave, competitive salary, and the opportunity for advancement and professional growth, apply to join the DPSCS team...Mostrar másÚltima actualización: hace 6 días
Analyst needed for our government client in Downtown Baltimore.Analyst will gather, document and analysis requirements for enterprise web-based database applications to automate the process.The non...Mostrar másÚltima actualización: hace 29 días
Office of Information Technology – Prince George's and Frederick Counties .Computer Information Services Specialist I.YOU MUST APPLY ONLINE TO BE CONSIDERED FOR THIS POSITION.THE RECONSIDERATION PE...Mostrar másÚltima actualización: hace más de 30 días
Job Description : DC Position Title : Cloud Architect.Computer Systems Engineer / Architect,.Location : DC, Linthicum Heights, MD -Onsite %.
Cloud Architects are required to any agency setting up cloud i...Mostrar másÚltima actualización: hace 23 horas
Pay attention to customers’ descriptions of their computer problems Ask customers questions to properly diagnose the problem Walk customers through the recommended problem-solving steps Set up or r...Mostrar másÚltima actualización: hace más de 30 días
Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business.
Passion, Energy, and commitment describe life at Mi...Mostrar másÚltima actualización: hace 11 días
Computer Systems Security Analyst.Agency’s information systems and ensuring secure access to protected resources.Join one of our high performing teams responsible at the Social Security Administrat...Mostrar másÚltima actualización: hace más de 30 días
Akima Data Management is currently seeking Computer and Information Systems to join the team.Administers, develops, runs tests, implements, and maintains operating system and related software.Opera...Mostrar másÚltima actualización: hace más de 30 días
Baltimore College Computer Science Tutor Jobs • The Varsity Tutors platform has thousands of students looking for online College Computer Science tutors nationally and in Baltimore.As a tutor who u...Mostrar másÚltima actualización: hace más de 30 días
- Oferta promocionada
SERVICE SUPERVISOR - COMPUTER REPAIR
Micro Center Sales CorporationParkville, MD, USA tiempo completo
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SERVICE SUPERVISOR - COMPUTER REPAIR
Micro Center Sales CorporationParkville, MD, USHace 11 días
Tipo de contrato
- A tiempo completo
Descripción del trabajoHigh school diploma or equivalent. Associate’s or Bachelor’s degree from a college or technical school preferred. At least one year of related supervisory or management experience in a service facility, retail service department, or tech support environment preferred. A+ and Apple certifications are required within 120 days of hire. Communication and Language Skills : Ability to communicate professionally, and handle multiple customers and projects at once. Ability to read, analyze, and interpret general business periodicals, professional journals, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively communicate information verbally in one-on-one and small or large group situations to customers and other Micro Center Associates. Reasoning and Mathematical : Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to carry out instructions furnished in written, verbal or diagram form. Physical Requirements : Ability to regularly lift and / or move up to 10 pounds, and occasionally lift to 50 lbs., stand for prolonged periods. Shifts include hours after and after the store is open to the public and may also include mornings, nights, weekends, and holidays. Medical, Dental, and Vision Benefits Coverage for Regular Full-Time Associates 401K Plan with Company Match Paid Time Off Employee Discount that includes a Friends & Family Discount Program Tuition Reimbursement & Education Discounts Esteemed Vendor & Company Job Training Career Advancement Opportunities
Job Description
Job Description
MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy, and commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those who are committed to these same values.
We are currently seeking a self-motivated, results-oriented SERVICE OPERATIONS SUPERVISOR in our Computer Service Repair and Knowledge Bar . It is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40+ years!
Click here to see our job video
The SERVICE OPERATIONS SUPERVISOR is responsible for the operational aspects, goals, and metrics of the Computer Service Repair Department.
Salary range is $XX-
MAJOR RESPONSIBILITIES :
- Provides leadership and guidance to our Computer Service Repair Department and Knowledge Bar associates.
- Ensures parts orders and returns are executed accurately and within timeframes specified and store stock quality control.
- Responsible for cycle counts and manages inventory turns, obsolescence, and markdowns with Service Purchasing.
- Ensures that customer service standards are met and that difficult customer situations are handled courteously and professionally.
- Drive performance of the Service Department to meet or exceed the established focus goals for customer satisfaction, productivity, income, and operational efficiency.
- Responsible for vendor relationship management (parts cost, margin, SLA)
- Responsible for creating vendor P&Ls.
- Participate in staffing, orientation, and training activities in the store.
- Assist with scheduling to ensure proper coverage.
- Maintain the technical certification level of the shop to ensure proper service and repair of products.
- Responsible for the look and feel of the parts room and any facility maintenance of the Service Department.
EDUCATION & EXPERIENCE :
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS :
OUR GROWTH OPPORTUNITIES :
At Micro Center, we empower our employees to set their sights high and blaze their trails. This is a place where your future success and growth are truly a result of your efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit, and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.