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Program Manager

Under direction of the Programs Director or assigned supervisor, the Program Manager is responsible for managing assigned program activities associated with maintaining quality academic and student services programs. Key position accountabilities:

• Serve as primary liaison between the college and partner Adult Schools to support collaboration and communication.
• Plan, implement, and evaluate initiatives that advance Adult Education program success and student completion.
• Oversee course scheduling and student enrollment efforts to support program goals and outcomes.
• Oversee cohort management and coordinate support strategies to drive student success and completion.
• Support program sustainability and growth through data-informed planning and resource management.

Representative duties include:

• Managing the implementation of multiple project activities to meet or exceed assigned program(s) expectations.
• Managing and monitoring budgets to ensure compliance with regulations and/or directives from program agencies and cooperative educational partners.
• Assisting in preparation and administration of budget, controlling and authorizing expenditures, approving invoices for payment, and responding to budget inquiries from college staff.
• Supervising and coordinating department planning and operations; personnel supervision, including development and evaluation of all support staff.
• Coordinating the release of project information and outreach activities to familiarize students with the services and programs of the college.
• Developing and implementing methods to identify and serve students who meet project guidelines, assessing their needs and providing programming to address those needs.
• Participating in meetings and conferences related to programs within the assigned area; disseminating information, coordinating projects and implementing procedural changes; following up on action items, and developing program reports as needed.
• Marketing the College and assigned program(s) to the College community and the general public.
• Performing related duties as assigned.

Minimum qualifications include:

• Bachelor's degree required.
• Two years of experience related to area of assignment.
• Demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, ethnic, and disability backgrounds of community college students and employees.

Knowledge and abilities include:

Knowledge of:

• Student services available at the college.
• Modern office procedures, methods and computer equipment.
• Principles and procedures of financial record-keeping and reporting.
• Pertinent federal, state and local laws, codes and regulations related to the assigned special programs processes.
• Principles of public speaking.
• Record-keeping and report preparation methods.
• Principles of providing work direction and guidance to others.
• Correct English usage, spelling, grammar and punctuation.

Ability to:

• Evaluate and implement project goals.
• Communicate information to individuals and groups.
• Interpret and apply the policies and procedures of the college and the project initiatives.
• Interact with and motivate others.
• Maintain records and prepare reports.
• Prepare and monitor budgets.
• Supervise and provide work direction and guidance to assigned staff.
• Understand and follow oral and written instructions.
• Communicate effectively both orally and in writing.
• Establish and maintain cooperative and effective working relationships with others.
• Collaborate with college personnel and key project staff to track program effectiveness based on evidenced based milestones for student success.
• Develop and facilitate orientations, seminars, and workshops designed to familiarize students, faculty, and staff with assigned special programs opportunities.