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Program Manager

The Program Manager leads high-quality after-school programming that empowers youth, supports families, and aligns with A.S.E.S. and ELOP standards. This role oversees program operations, staff supervision, and partnerships with schools and community organizations to create a safe, engaging, and outcome-driven environment.

Responsible for staff development, program evaluation, and resource management, the Program Manager ensures that youth receive enriching experiences that prepare them for success. By fostering a culture of accountability, continuous improvement, and strong community engagement, this role plays a key part in advancing BGCSL's mission to inspire and empower all young people to reach their full potential.

Essential Functions:

• Leadership & Program Oversight: Manage after-school site programs, activities, and services to prepare youth for success while ensuring compliance with A.S.E.S./ELOP standards and maintaining a safe, outcome-driven environment.
• Staff Supervision & Development: Provide leadership to the Kinder Care Coordinator and Youth Development Professionals (YDPs), guiding child supervision, youth enrichment programming, and parent engagement while reinforcing organizational values.
• Training & Professional Growth: Participate in and occasionally plan meetings, trainings, and organizational events, ensuring staff development and adherence to best practices in after-school programming.
• Program Evaluation & Continuous Improvement: Utilize CRM (MyClubHub) data, compile monthly reports, and conduct site observations to assess program effectiveness and recommend improvements in collaboration with key stakeholders.
• Accountability & Performance Management: Supervise staff, ensure adherence to program goals and objectives, administer corrective action when necessary, and partner with HR and leadership to address staff or member-related issues.
• Budget & Resource Management: Oversee site operations within the approved budget, control expenditures, collaborate with school staff on safety and cleanliness, and contribute to grant writing and reporting for financial sustainability.
• Community & School Partnerships: Develop and maintain relationships with school administrators, parents, and community organizations, attending faculty and principal meetings to align site culture, goals, and values.
• Program Promotion & Outreach: Represent BGCSL, promote membership, coordinate program publicity, and maintain ongoing communication with external stakeholders to strengthen engagement and community impact.

Requirements

Required:

• Minimum of 2 years of experience in after-school programming, youth development, or a related field.
• Minimum of 1 year of experience in staff supervision, coaching, and leadership.
• Strong understanding of child safety, behavior management, and youth engagement strategies.
• Ability to build and maintain positive relationships with school administrators, parents, and community partners.
• Strong organizational skills with the ability to multitask, problem-solve, and adapt to changing circumstances.
• Proficiency in Microsoft Office, Google Suite, and data management systems (such as CRM or MyClubHub).
• CPR and First Aid certification (or ability to obtain within 90 days of hire).
• Ability to pass a background check and meet state-mandated requirements for working with youth.

Educational Requirements (Must have one of the following):

• Bachelor's degree in education, child development, social work, or a related field OR equivalent experience in youth development and program management.
• Equivalent Experience + High school diploma + 48 college semester units ( 2 years college), OR
• Equivalent Experience + High school diploma + an Associate's (or higher) degree, OR
• Equivalent Experience + High school diploma + a passing score on the district's Paraeducator/Paraprofessional Exam within the first 30 days of employment.

Preferred:

• 3+ years of experience in youth development, after-school programs, or nonprofit management.
• Experience working with grant-funded programs and familiarity with A.S.E.S./ELOP compliance.
• Bilingual in Spanish or another language commonly spoken in the community.
• Experience with budget management and resource allocation.
• Training or experience in trauma-informed care and social-emotional learning (SEL).
• Familiarity with restorative practices and positive behavior interventions.
• Experience leading professional development or training for staff.
• Knowledge of community resources and experience in partnership-building with schools and local organizations.

The Boys and Girls Clubs of San Leandro is committed to diversity and inclusion and is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law. We encourage individuals from all backgrounds and experiences to apply. All employment decisions are based on qualifications, merit, and business needs.