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Overview

In this position, you will work closely with clients to establish solutions to make them successful, broaden the effect of GIS technology to their business, and help shape the evolution of the platform by identifying new implementation patterns. You will provide solutions and thought leadership while promoting the use of Esri technology to enable customer success and support its development and growth into new domains by working closely with industry experts throughout the company.

The contributions you make will support our Defense and Intel customers. The work you do will enable customers to make meaningful decisions by leveraging location intelligence. The teams you will work with are collaborative and forward leaning. They are problem solvers, listeners, facilitators, guides, and trusted advisors to thousands of ArcGIS users making a difference. We will benefit from the experience of working together as part of an extensive network of industry and technology experts.

The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of 1,000 talented business and technical professionals who strive every day to help our users be successful.

Esri has a Relocation Assistance Program and can provide support with relocating to the Norfolk, VA area for this position. This position would be onsite with a customer at Langley AFB.

Responsibilities

• Work closely with customers and partners to identify, design, and certify key GIS workflows for the ArcGIS platform
• Provide platform configuration guidance and best practices to customers regarding innovative solutions using Esri technology and content to help them make better decisions
• Identify the value of location within customer workflows and drive substantial return on their investment in Esri's enterprise platform and services
• Develop and present complex GIS technical demonstrations to various levels of staff in a diverse range of customer organizations
• Collaborate with customer IT organizations to align their technical objectives and business goals with Esri's technology enterprise
• Work independently and as a team to execute project tasks, deliver services, and implement solutions
• Grow expertise in a broad range of ArcGIS software components and business contexts

Requirements

• 8+ years of professional experience in a similar position, supporting similar responsibilities
• Eagerness to work closely with customers to solve interesting problems
• Professional experience designing, implementing, and/or administrating enterprise GIS solutions/systems that leverage the ArcGIS platform (desktop, server, and online)
• Proven experience leveraging Esri's software capabilities including mapping, field operations, spatial analysis and data science, 3D visualization and analytics, data management, and developer APIs
• Proactively craft and propose solutions that clarify how GIS brings business value to address critical business challenges faced by customers, specifically in the Defense and Intel domain
• Advanced ArcGIS Platform Configuration skills
• Advanced programming and scripting experience with Python, Arcade, and/or HTML/JavaScript
• Knowledge in modeling and managing logical and topological network data
• System administration experience on Windows
• Active Top Secret Clearance with SCI eligibility
• Bachelor's degree in geography, computer science, mathematics, geographic information systems, or STEM related field

Recommended Qualifications

• Master's degree in geography, computer science, mathematics, geographic information systems, or STEM related field
• CompTIA Security + certification
• Domain experience around Defense and Intelligence content workflows
• Experience with current technology implementation patterns, including service-oriented and cloud computing architecture
• System administration experience on Linux and Kubernetes
• Experience taking systems through the Risk Management Framework (RMF) process
• Understanding of IT integration concepts such as databases, web services, webhooks, mobile device configurations, web browsers, IT system architecture concepts

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Total Rewards

Esri's competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is $104,000—$177,840 USD

The Company

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life's best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri's Racial Equity and Social Justice initiatives, please visit our website here.

If you don't meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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