Implementation coordinator • usa
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At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel atall from Day One.
Responsible for onboarding new and existing customers to Prepaid and related financial products, ensuring a smooth, efficient, and customer-focused implementation experience. Serves as the primary point of contact for customers throughout the implementation lifecycle, coordinating onboarding activities, performing analysis, and monitoring implementation requests from point of sale through customer go-live. Builds strong customer relationships by delivering high-quality service and ensuring product functionality meets or exceeds customer expectations. Proactively identifies and escalates potential issues, communicates implementation status effectively, and ensures timely and successful onboarding outcomes through collaboration with internal partners and external customers.
Basic Qualifications
Preferred Skills and Experience
Location
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 60% or more days per month and the flexibility to work outside the office location for the other days.
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $28.27 - $37.69
