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Implementation manager • berkeley ca
Última actualización: hace 1 día
Before a flock ever moves as one, there's a shepherd quietly assessing the terrain, anticipating risks, and guiding the group toward safe ground without overwhelming them.The best guidance is calm,...Mostrar másÚltima actualización: hace 14 días
A company is looking for an Implementation Manager to lead the implementation of a student-centric degree management platform.
Key Responsibilities Lead the implementation process for multiple ent...Mostrar másÚltima actualización: hace 13 días
Senior Implementation Project Manager.Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced custome...Mostrar másÚltima actualización: hace 4 días
At Early Warning, we’ve powered and protected the U.Zelle®, Paze℠, and so much more.As a trusted name in payments, we partner with thousands of institutions to increase access to financial services...Mostrar másÚltima actualización: hace más de 30 días
Technical Accounting And Reporting Manager - Zuora Revenue.Are you a professional with a passion for coming up with innovative solutions? Do you thrive on developing and motivating others? Plan you...Mostrar másÚltima actualización: hace más de 30 días
This position is an onsite opportunity in the Abbott Diabetes Care (ADC) Division in Alameda, CA.We are helping people with diabetes lead healthier, happier lives.
As a global leader in diabetes car...Mostrar másÚltima actualización: hace más de 30 días
Since 2014, Aspire's industry-leading software platform, combined with our award-winning Agency Services team, has served household names such as M&Ms, Keurig, Samsung, HelloFresh, Dyson, a...Mostrar másÚltima actualización: hace 1 día
SaaS startup transforming the independent retail and food-tech space.Our client builds the modern digital infrastructure that allows SMBs to compete against industry giants, replacing legacy manual...Mostrar másÚltima actualización: hace más de 30 días
Rocketlane is a fast-growing, innovative SaaS company making waves in customer onboarding and professional services automation.
Our mission? To empower B2B companies with a smooth, consistent, and e...Mostrar másÚltima actualización: hace más de 30 días
Rippling gives businesses one place to run HR, IT, and Finance.It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and co...Mostrar másÚltima actualización: hace más de 30 días
Senior Manager, Implementation#### San Francisco, California, United StatesSenior Manager, Implementation • •Why join us • •Brex is the AI-powered spend platform.
We help companies spend with confidence...Mostrar másÚltima actualización: hace más de 30 días
At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their comp...Mostrar másÚltima actualización: hace 13 días
The professional services team at Metronome is a technical group that sits at the intersection of sales, growth, product, and R&D.
In simple terms, we own the technical and project management aspect...Mostrar másÚltima actualización: hace 20 días
Collate is an AI document generation platform for life sciences.We automate paperwork with AI, helping our customers get life‑saving innovations to patients years faster.
Collate is an end‑to‑end so...Mostrar másÚltima actualización: hace más de 30 días
As Project Manager you will be instrumental in onboarding large-scale enterprise and mid-market customers from project initiation to final deliverables.
You will have the chance to work closely with...Mostrar másÚltima actualización: hace 11 días
Why join us .Brex is the AI-powered spend platform.We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive soft...Mostrar másÚltima actualización: hace más de 30 días
Welkin Health is looking for an Implementation Manager to work closely with our Sales, Product, and Engineering teams to support the entire customer journey from the early sales cycle through Go Li...Mostrar másÚltima actualización: hace más de 30 días
PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understan...Mostrar másÚltima actualización: hace más de 30 días
The $13 trillion mortgage industry at the core of the American economy runs on broken assembly lines with human-powered workflows, stitched-together software, and a series of capital markets interm...Mostrar másÚltima actualización: hace más de 30 días
Implementation Manager
MercurySan Francisco, CA, USA tiempo completo
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Brex Inc.San Francisco, CA, United StatesA tiempo completo
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AnaplanSan Francisco, CA, United StatesA tiempo completo
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MetronomeSan Francisco, CA, USA tiempo completo
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CollateSan Francisco, CA, United StatesA tiempo completo
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ShopmonkeySan Francisco, California, USAA tiempo completo
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BrexSan Francisco, CA, USA tiempo completo
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Welkin Health, Inc.San Francisco, CA, USA tiempo completo
Quick Apply
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PG ForstaEmeryville, CA, United StatesA tiempo completo
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PylonSan Francisco, CA, USA tiempo completo
Implementation Manager
MercurySan Francisco, CA, USHace 14 días
Tipo de contrato
- A tiempo completo
Descripción del trabajoOwn a rolling book of approximately 2030 active implementations, balancing urgency, risk, and customer impact Lead 12 focused implementation and training sessions per customer, centered on the products and workflows that matter most to their business Guide founders and operators through Mercury banking, IO, and core financial workflows in a way that is practical, clear, and confidence-building Make real-time prioritization decisions across customers with different needs, timelines, and levels of complexity Monitor usage signals, customer feedback, and operational data to identify risk, opportunity, and emerging patterns Distill what you see into clear, actionable insights for Product, Sales, and downstream teams Ensure thoughtful documentation and clean handoffs once implementation is complete, setting customers and internal teams up for long-term success Have experience leading customer-facing conversations where time is constrained and outcomes matter, such as implementations, onboarding, account management, or technical enablement Be comfortable facilitating calls with founders and operators, guiding discussions toward decisions, next steps, and measurable outcomes Bring strong judgment about what matters most in high-impact moments, and the discipline to deprioritize the rest Be able to interpret customer signals, usage data, and operational metrics to inform prioritization and surface meaningful trends Work effectively across Sales, Product, and downstream teams, advocating for customers while minimizing friction and noise Take ownership of outcomes and follow through, even when work spans multiple teams or lacks a clear playbook Be comfortable operating in fast-moving, ambiguous environments where products, processes, and priorities evolve quickly Care deeply about delivering high-quality, consistent customer experiences at scale US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area : $119,400 - $134,300 US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area : $107,500 - $120,900
Implementation Manager
Before a flock ever moves as one, there's a shepherd quietly assessing the terrain, anticipating risks, and guiding the group toward safe ground without overwhelming them. The best guidance is calm, deliberate, and focused on what matters most in the moment. That's the spirit of the Implementation Manager role at Mercury.
Mercury is building the financial stack for ambitious startups. We combine banking, payments, credit, and financial workflows into a product founders actually want to use, and can trust as they grow.
As an Implementation Manager on the Revenue team, you'll work with Mercury's highest-value new customers at the very start of their journey. Your role is to deliver short, high-impact implementation and education experiences that help founders understand what matters most, get value quickly, and build confidence operating on Mercury from day one.
- Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.
Here Are Some Things You'll Do On The Job :
You Should :
The total rewards package at Mercury includes base salary, equity, and benefits.
Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers.
Our target new hire base salary ranges for this role are the following :
Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs.