Implementation project manager Empleos en Portland or
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Implementation project manager • portland or
- Oferta promocionada
Client Implementation Manager Sr.
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ActalentPortland, OR, USClient Implementation Manager Sr.
Reliance Standard Life Insurance CompanyPortland, OR, US- A tiempo completo
Job Responsibilities and Requirements
The Sr. Client Implementation Manager will be responsible for developing and overseeing new client installations for the most complex cases in the RSL's portfolio. This includes overall accountability for the successful new case installation of employee accounts that have core Life, Disability, Absence and / or Voluntary benefits. He / she will drive the process through a combination of direct involvement, partnership with account management, and influence and coordination with internal partners. With additional responsibility to support the Manager - Implementation in areas of team training, development, mentoring and administrative support requirements. He / she will assist in the drive the process through a combination of direct involvement, partnership with the National Account Manager team, and influence over internal partners (field support / service resources, Matrix Absence Management resources, etc.)
Client Management
- Provide leadership and subject matter expertise to new client to ensure successful implementation, enrollment, and ongoing support for assigned clients / territories.
- Lead new client installation calls for assigned clients / sales offices.
- Proactively communicate to the client to ensure appropriate setup and understanding of systems, tools, and processes, including (but not limited to) billing, contracts, and web tools.
- Identify, research, and coordinate the resolution of client-level issues for new clients.
- Interface with IT and service teams to develop solutions to broker and client's specific needs, and to proactively communicate / document potential issues.
- Coordinates training and communication strategy
- Liaison between client / broker / HR platform and internal resources.
- Develop and maintain cooperative partnerships with Administrative Office Departments and work closely to ensure effective communication with Regional Sales Staff, implementation, and home (administrative) office counterparts.
Administrative
Leadership :
Expertise :
Required Knowledge, Skills, Abilities and / or Related Experience :
Ability to Travel : Up to 25%
The expected hiring range for this position is $69,890.00 - $93,300.00 annually for work performed in the primary location (Portland, OR). This expected hiring range covers only base pay and excludes any other compensation components such as commissions or incentive awards. The successful candidate's starting base pay will be based on several factors including work location, job-related skills, experience, qualifications, and market conditions. These ranges may be modified in the future. Work location may be flexible if approved by the Company.
What We Offer
At Reliance Matrix, we believe that fostering an inclusive culture allows us to realize more of our potential. And we can't do this without our most important assetyou.
That is why we offer a competitive pay package and a range of benefits to help team members thrive in their financial, physical, and mental wellbeing.
Our Benefits :
EEO Statement
Reliance Matrix is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, national origin, citizenship, age or disability, or any other classification or characteristic protected by federal or state law or regulation. We assure you that your opportunity for employment depends solely on your qualifications.