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IT Applications Professional, Programmer Analyst

IT Applications Professional, Programmer Analyst

Winston-Salem State UniversityWinston-Salem, North Carolina, US
A tiempo completo +1
Join the Ramily! The Office of Information Technology (.Winston-Salem State University is seeking a knowledgeable and service-oriented IT Applications Professional to support campus-wide applicatio...Mostrar másÚltima actualización: hace 12 días
Sr. SCADA Engineer / SCADA Programmer

Sr. SCADA Engineer / SCADA Programmer

Herbalife-International-of-AmericaSalem, Winston, NC, US
A tiempo completo
The Senior SCADA Engineer will play a critical role in providing technical leadership and expertise in SCADA systems and control engineering within Herbalife's manufacturing facilities.They will be...Mostrar másÚltima actualización: hace más de 30 días
Unreal Programmer

Unreal Programmer

VirtualVocationsWinston Salem, North Carolina, United States
A tiempo completo
A company is looking for an Unreal Programmer in the Baltic Region.Key Responsibilities Implement and improve core software using Unreal Engine Maintain and build code using C++ for assigned wor...Mostrar másÚltima actualización: hace 1 día
CAD Programmer 2nd Shift

CAD Programmer 2nd Shift

WestRockWinston-Salem , NC
A tiempo completo
Smurfit Westrock (NYSE : SW) is a global leader in sustainable paper and packaging solutions.We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a sh...Mostrar másÚltima actualización: hace 4 días
Sr. SCADA Programmer / Engineer

Sr. SCADA Programmer / Engineer

Objectwin Technology Inc.Winston Salem, North Carolina, United States
A tiempo completo +1
Quick Apply
SCADA Programmer / Engineer (Sr.Control Integration Engineer with experience in SCADA Programming).Winston Salem, NC 27107 (Onsite). The Senior SCADA Programmer / Engineer (Sr.Control Integration Engi...Mostrar másÚltima actualización: hace más de 30 días
CNC Programmer

CNC Programmer

Quest GlobalWinston-Salem, NC, US
A tiempo completo +1
Quest Global is seeking a highly organized and detail-oriented .A successful candidate in this position will be responsible for developing manufacturing processes for new p...Mostrar másÚltima actualización: hace 17 días
  • Nueva oferta
Remote Senior Java Engineer - AI Trainer

Remote Senior Java Engineer - AI Trainer

SuperAnnotateClemmons, North Carolina, US
Teletrabajo
A tiempo completo
As a Senior Java Engineer, you will work remotely on an hourly paid basis to review AI-generated Java code, architectural solutions, and technical explanations, as well as generate high-quality ref...Mostrar másÚltima actualización: hace menos de 1 hora
IT Applications Professional, Programmer Analyst

IT Applications Professional, Programmer Analyst

Winston-Salem State UniversityWinston-Salem, North Carolina, US
Hace 12 días
Tipo de contrato
  • A tiempo completo
  • Indefinido
Descripción del trabajo

Position Summary

Join the Ramily! The Office of Information Technology ( OIT ) at Winston-Salem State University is seeking a knowledgeable and service-oriented IT Applications Professional to support campus-wide application training, user support, and enterprise technology engagement.

The Office of Information Technology works to support and strengthen the academic, administrative, and associated research needs of all faculty, staff, and students at Winston-Salem State University through the provisioning, support, maintenance, availability, and outreach of Information Technology Services. Reporting to Application Administration Services ( AAS ), this position plays a key role in providing advanced application support, coordinating user training, and promoting digital technology awareness for faculty, staff, and students. The IT Applications Professional helps the campus community effectively utilize software systems integral to academic and administrative operations.

Core responsibilities include :

Design and Deliver Technical Training

  • Manage the end-to-end training lifecycle, including needs assessment, instructional design, content development, multi-modal delivery (e.g., classroom, webcast, online), and evaluation to align with organizational goals and compliance requirements.
  • Create instructional materials such as course outlines, job aids, and exercises to enhance learning outcomes.
  • Conduct regular training sessions for employees and students, ensuring high-quality, consistent content delivery.
  • Ensure training remains relevant and impactful by updating materials based on user feedback, application enhancements, and performance data.
  • Promote a culture of continuous technical learning to strengthen organizational capability and support change initiatives.

Application Support, User Enablement, and Project Coordination

  • Provide advanced (Level III ) user support by resolving complex software issues, optimizing application performance, and guiding users toward effective software use.
  • Coordinate software implementations, upgrades, and integration projects, serving as a liaison between users, IT teams, and vendors to ensure successful deployment and adoption.
  • Analyze business processes, develop functional specifications, and conduct system testing to validate software solutions.
  • Translate complex technical information into accessible guidance for non-technical users, supporting confident and independent application use.

    • Manage Internal and External Communications

  • Develop and manage communication strategies across internal and external channels, including websites, social media, newsletters, and internal correspondence, in alignment with university branding.
  • Create and maintain style guides, accessibility standards, and brand voice documentation to ensure consistent messaging.
  • Consult with executive leadership to establish communication policies and procedures, including those for crisis response.
  • Support staff in communication development and provide training on effective, accessible communication practices.
  • Monitor and evaluate communication efforts to identify areas for improvement and inform strategy refinement.

    • Maintain Technical Expertise and Promote Best Practices

  • Maintain expert-level knowledge of enterprise applications and software systems by staying current with product updates, new features, and evolving functionalities to support users effectively and maximize organizational efficiency.
  • Monitor and apply relevant industry standards, best practices, and compliance requirements to ensure that application usage and support strategies align with institutional goals and regulatory expectations.
  • Leverage technical expertise to provide high-quality end-user support and training, ensuring users can effectively apply software tools to their roles through targeted instruction, troubleshooting, and practical guidance.

    • Position Information

    Position Number

    Working Position Title

    IT Applications Professional, Programmer Analyst

    Building and Room No.

    Elva Jones Bldg Suite

    Appointment Type

    Permanent Full-Time

    If Time Limited.

    No

    Appointment Length.

    Permanent Full-Time

    Requirements and Preferences

    Position required to work during periods of adverse weather or other emergencies

    Not Mandatory

    Normal Work Schedule

    Typically, Monday – Friday 8 : 00 am to 5 : 00 pm but will require flexibility to provide training after hours or occasionally on the weekend.

    Department Required Skills

    Bachelor’s degree in Instructional Technology, Computer Science, Information Systems, Education, or a related field

  • Equivalent work experience may be substituted on a year-for-year basis
  • Three years of hands-on experience in enterprise software application support, application administration, business application consulting, software implementation, or system monitoring
  • Demonstrated experience in instructional and learning theory, training methodologies, and software training best practices
  • Strong knowledge in the implementation, configuration, and support of enterprise applications, particularly Microsoft and SharePoint.
  • Excellent communication skills with the ability to convey technical concepts to non-technical users.

    • Preferred Years Experience, Skills, Training, Education

  • Demonstrated experience in supporting end-user adoption through documentation, live training, and user engagement strategies
  • Experience developing functional specifications, training materials, or technical documentation
  • Familiarity with software integration practices, including the use or development of APIs
  • Hands-on experience supporting learning management systems ( LMS ), content management systems ( CMS ), or enterprise scheduling tools such as 25Live
  • Demonstrated ability to deliver user training through multiple formats—such as virtual sessions, onsite workshops, and self-paced materials
  • Experience contributing to or managing technology-related communication efforts, including newsletters, social media, and intranet content

    • Required License or Certification

    Valid US Driver's License

    No

    Commercial Driver's License Required

    No

    Physical Required

    No

    List any other medical / drug tests required